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The Insurance Emporium: Pet insurance reviews

Name: Pet insurance
Rating: 4.84 (5996 reviews)

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4.84

Based on 5,996 reviews, last reviewed 31st Jan 2026

No new 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Would recommend Always had positive experiences and have been a customer for many years Reviewed on: 5th September 2025

Latest lowest rating:

1

Contractual and Rude! My review of insurance: One of my dogs had a small lump removed, results showed it to be a cancer. Claim form completed online. Silence. Then an imp... Read more Reviewed on: 31st January 2026

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About this product

The Insurance Emporium have a pet insurance policy for dogs and cats.

You can get a discount if you insure more than one pet with The Insurance Emporium. There are different policy options and special cover for older animals.

The Insurance Emporium pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used The Insurance Emporium before, you can also leave a review and share your experience.

The Insurance Emporium Pet insurance reviews (5996)

Review of the The Insurance Emporium, Pet insurance:

Good value quality pet insurance

Good value quality pet insurance in what is a very expensive and complicated area Reviewed on: 31st July 2024

Fantastic insurance company

Great customer service. Easy to use website and a deal to do business with. Reviewed on: 29th August 2020

Clear and straightforward

They are very good at communication. The policy is detailed but simple to understand and website very user friendly. Not had to make a claim but confident that will be dealt with equally effectively Reviewed on: 29th August 2020

Very Efficient

Very easy to make a claim. Very helpful people in the end of the telephone. Reviewed on: 29th August 2020

Value for money pet insurance!

Insurance emporium has a very clear and easy to follow claims process and pays out promptly. Reviewed on: 29th August 2020

Number one for Pets

Great insurance provider, great service by friendly knowledgeable staff. All at a great price. Reviewed on: 29th August 2020

Professional and good price

I was recommended by the St. Bernards UK club and so far has been professional and at a good price for cover chosen. Reviewed on: 29th August 2020

Super good

Very professional and affordable insurance. Reviewed on: 29th August 2020

Amazing equine insurance

After spending many hours searching through quotes and many sites later. The insurance emporium was so easy to use to get a quote and also very helpful sorting out my policy. By far best company I have used in years. Thank you Reviewed on: 29th August 2020

Quick response and reasonable fee

Quick response and reasonable fee Reviewed on: 29th August 2020

Very recommended

I had a great experience, unfortunately my horse injured himself and as anyone knows this is extremely a worrisome time .. emporium payed out quickly and no fuss which made life a lot easier! So impressed as I’ve heard lots of bad stories from insurance companies , will continue to insure both my horses and dog ! Reviewed on: 29th August 2020

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