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The Insurance Emporium: Pet insurance reviews

Name: Pet insurance
Rating: 4.80 (5994 reviews)

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4.80

Based on 5,994 reviews, last reviewed 16th Jul 2026

100% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Affordable and reliable Very affordable pet insurance with plenty benefits. It's my second time being a customer of theirs and they continue to offer suitable, affordable and... Read more Reviewed on: 16th July 2026

Latest lowest rating:

1

Contractual and Rude! My review of insurance: One of my dogs had a small lump removed, results showed it to be a cancer. Claim form completed online. Silence. Then an imp... Read more Reviewed on: 31st January 2026

Read all reviews See your review

About this product

The Insurance Emporium have a pet insurance policy for dogs and cats.

You can get a discount if you insure more than one pet with The Insurance Emporium. There are different policy options and special cover for older animals.

The Insurance Emporium pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used The Insurance Emporium before, you can also leave a review and share your experience.

The Insurance Emporium Pet insurance reviews (5994)

Review of the The Insurance Emporium, Pet insurance:

the Insurance Emporium there is no issues

When dealing with the Insurance Emporium there is no issues with covering the costs of our dog Jack's treatment. Which is not the most expensive but we know it is genuinely covered. Reviewed on: 10th July 2024

Good cover & value for money

Originally with another provider but have found that through the Insurance Emporium I can have a very similar cover at more than 50 % less premium. Great saving made still with peace of mind. Reviewed on: 1st August 2020

Excellent service and advice

I have recently insured 2 cats with the Insurance Emporium - the online form was simple to use and easy to complete. I had a query so I rang for advice and was dealt with quickly and in a friendly manner. Very pleased with the service Reviewed on: 1st August 2020

Older dog insurance

After adopting a little dog... 13 years old from Holly hedge animal sanctuary in July I was so pleased to find the insurance policy for this company online. Great cover. Reasonable price. Easy to set up. Will recommend the Insurance Emporium to all my pet owning friends from now on. Thank you for your great service. Reviewed on: 1st August 2020

GOOD COVER

Good cover for best price. Also, lowered my premiums this year. Simple to renew and all online. Reviewed on: 1st August 2020

Horse insurance

Have all of my horses insured and find the staff very helpful and professional Reviewed on: 1st August 2020

No hassle cover

We've only ever had to make a claim once on pet insurance and when we did the service we received from The Insurance Emporium was absolutely brilliant, highly recommended. Reviewed on: 1st August 2020

Fantastic company

These guys are fantastic all round. Great customer service, loads of different packages to choose from, quick and easy to use. Claiming on policy runs smoothly. I have all pets covered with them. Reviewed on: 1st August 2020

Excellent pet insurers

Really helpful and understanding when we nearly lost our dog last year. The ensuing large bill was paid promptly which took a lot of stress away and the customer service was excellent all the way through Thank you for the peace of mind we have for any future situations which may arise. Reviewed on: 1st August 2020

Purchase insurance made essy6

Great straight forward easy, quick way to get pet insurance online Very competitive on prices too! Reviewed on: 1st August 2020

Great correspondence

Always helpful on the phone and email, quick to reply. Great correspondence. Reviewed on: 1st August 2020

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