Paid advertisement
Smart Money People Logo
Newsletter
Go to business site
Share this page
Link copied

The Insurance Emporium: Pet insurance reviews

View other The Insurance Emporium products
4.76
Based on 5,995 reviews, last reviewed 25th Aug 2026
100% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Affordable and reliable Very affordable pet insurance with plenty benefits. It's my second time being a customer of theirs and they continue to offer suitable, affordable and... Read more Reviewed on: 16th July 2026
Elizabeth M's avatar
Elizabeth M

Latest lowest rating:

1

DO NOT USE THIS COMPANY FOR PET INSURANCE. DO NOT USE THIS COMPANY FOR PET INSURANCE. I had a long battle with this company, essentially my dog requires an urgent operation and they cancelled... Read more Reviewed on: 25th August 2026
Nick 's avatar
Nick
Read all reviews Write a review

About this product

The Insurance Emporium have a pet insurance policy for dogs and cats.

You can get a discount if you insure more than one pet with The Insurance Emporium. There are different policy options and special cover for older animals.

The Insurance Emporium pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used The Insurance Emporium before, you can also leave a review and share your experience.

Review The Insurance Emporium: Pet insurance now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

The Insurance Emporium Pet insurance reviews (5995)

Good value for money and good customer service

4
I got everything covered I needed for two horses at a very good price; I haven’t claimed for anything so cannot comment on that. Reviewed on: 31st July 2020
Julie 's avatar
Julie

Excellent service

5
Very professional and polite quick resolution to my claim on pet insurance Reviewed on: 31st July 2020
Kevin Elliott's avatar
Kevin Elliott

Amazingly cheap but top quality cover and hassle free claims

5
I use emporium for both my dogs and horses... customer services have always been very helpful and I have had no problems in claiming. I know my pets are in good hands Reviewed on: 31st July 2020
Mrs Tomkinson 's avatar
Mrs Tomkinson

Fast, efficient and stress free!

5
I have recently had a couple of large claims for my dog! And, I must say The Insurance Emporium has dealt with these claims without any fuss and paid up in very good time! Would definitely recommend them! Reviewed on: 31st July 2020
GJ's avatar
GJ

Affordable and worthwhile insurance

5
Horse insurance is never cheap but generally necessary. The insurance emporium not only provides great rates the coverage for my horse is brilliant. She is my pride and joy and I can rest easy knowing she is well insured. The quote process was clear and easy with no hidden cost. Reviewed on: 31st July 2020
Lyla W's avatar
Lyla W

Reasonable price & fast service

5
Quick & easy quote & reasonable price for insurance, good communication Reviewed on: 31st July 2020
Nicola Read's avatar
Nicola Read

Reasonable and affordable

4
The premium is the most affordable life cover for a senior dog that I could find . Reviewed on: 31st July 2020
Tina Sands Whiteson's avatar
Tina Sands Whiteson

Superb insurance for Bob

5
Easy website to use, at very good prices. We have peace of mind knowing Bob will be in safe hands if it was needed. Reviewed on: 31st July 2020
Anna C's avatar
Anna C

very impressed at how professional and easy to deal with

5
I have been with The Insurance Emporium since April 2020. The website is easy to use and I find the Portal great as I can check any details on there. Whenever i have needed to speak to them the phone has been answered quickly and by a person, not a computer. Very friendly and helpful. Thanks Reviewed on: 31st July 2020
Nicky Whiteside's avatar
Nicky Whiteside

Superb, competitively priced horse insurance

5
Superb, easy to use, customer led service. Horse / pet insurance that is easy to set up and competitive in price. Will stick with these guys! Reviewed on: 31st July 2020
Sarah's avatar
Sarah

Review The Insurance Emporium: Pet insurance now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account
Man on beach

News, guides and insight from our team

View resource hub
UK money news stories - 24 July 2024
UK money news stories - 24 July 2024
24th July 2024
Posted in Money Talks by Errolyn Smith
Your Money, Your Voice: Have your say
Your Money, Your Voice: Have your say
24th July 2024
Posted in Our insights by Errolyn Smith
Our latest research - customers see little impact of FCA's Consumer Duty one year on
Our latest research - customers see little impact of FCA's Consumer Duty one year on
24th July 2024
Posted in Our insights by Darryl Barkwill
Consumer credit awards winners 2024
Consumer credit awards winners 2024
11th July 2024
Posted in Awards by Darryl Barkwill