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The Insurance Emporium: Pet insurance reviews

Name: Pet insurance
Rating: 4.84 (5996 reviews)

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4.84

Based on 5,996 reviews, last reviewed 31st Jan 2026

No new 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Would recommend Always had positive experiences and have been a customer for many years Reviewed on: 5th September 2025

Latest lowest rating:

1

Contractual and Rude! My review of insurance: One of my dogs had a small lump removed, results showed it to be a cancer. Claim form completed online. Silence. Then an imp... Read more Reviewed on: 31st January 2026

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About this product

The Insurance Emporium have a pet insurance policy for dogs and cats.

You can get a discount if you insure more than one pet with The Insurance Emporium. There are different policy options and special cover for older animals.

The Insurance Emporium pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used The Insurance Emporium before, you can also leave a review and share your experience.

The Insurance Emporium Pet insurance reviews (5996)

Review of the The Insurance Emporium, Pet insurance:

Good value quality pet insurance

Good value quality pet insurance in what is a very expensive and complicated area Reviewed on: 31st July 2024

Excellent easy cover

With easy to set up insurance, I would recommend for anyone wishing to cover their valued pet. Reviewed on: 31st July 2020

Excellent service, perfect for what we need

Great service provider. Exactly what we needed with good value cover. Reviewed on: 31st July 2020

great service

happy with the different levels of cover available and how easy it is to setup Reviewed on: 31st July 2020

Amazing experience which is why I have 3 policies with emporium.

Very quick and easy to take policies out hassle free. Very reasonably priced and very organised. Reviewed on: 31st July 2020

Bella thinks The Insurance Emporium is Champion

Pet Insurance from The Insurance Emporium is defo Not a dog's dinner, but the Dog's Dodah's! Reviewed on: 31st July 2020

Great service, great price!

We're insuring with Insurance Emporium for the second year, the pricing is very competitive and the sevice has been great. Reviewed on: 31st July 2020

Great pet insurance provider

No quibble when I made a claim and paid promptly Reviewed on: 31st July 2020

Amazing Insurer & They save me Money Year after Year

I was delighted to open up my new policy renewal for the first time ever to find it had reduced in price. I have never experienced this with any insurance policy I’ve ever had. They have excellent cover and even better pricing than most insurers. I hope I never need to use the policy to claim for my 3 pets I have insured but the peace of mind they give me is absolutely priceless. 5 STARS!!! Reviewed on: 31st July 2020

I am very pleased

Yes, I am very happy with The Insurance Emporium: they are quick and when I had doubts, they were very responsive and helpful. Reviewed on: 31st July 2020

Very easy to deal with

I have two dogs insured with The Insurance Emporium and I have had to claim for my dog. They were very helpful and caring and they dealt with everything. I didnt have any hassle with the claim which when you are under so much stress and upset makes life a bit easier. I would recommend them to anybody. Reviewed on: 31st July 2020

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