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The Insurance Emporium: Pet insurance reviews

4.80
Based on 5,994 reviews, last reviewed 16th Jul 2026
100% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Affordable and reliable Very affordable pet insurance with plenty benefits. It's my second time being a customer of theirs and they continue to offer suitable, affordable and... Read more Reviewed on: 16th July 2026
Elizabeth M's avatar
Elizabeth M

Latest lowest rating:

1

Contractual and Rude! My review of insurance: One of my dogs had a small lump removed, results showed it to be a cancer. Claim form completed online. Silence. Then an imp... Read more Reviewed on: 31st January 2026
John's avatar
John

About this product

The Insurance Emporium have a pet insurance policy for dogs and cats.

You can get a discount if you insure more than one pet with The Insurance Emporium. There are different policy options and special cover for older animals.

The Insurance Emporium pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used The Insurance Emporium before, you can also leave a review and share your experience.

The Insurance Emporium Pet insurance reviews (5994)

Review of the The Insurance Emporium, Pet insurance:

the Insurance Emporium there is no issues

5
When dealing with the Insurance Emporium there is no issues with covering the costs of our dog Jack's treatment. Which is not the most expensive but we know it is genuinely covered. Reviewed on: 10th July 2024

Fantastic value for money

5
I was looking for a reasonably priced insurance company for my lovely pony. The insurance emporium caters for all your individual needs at an affordable price giving me peace of mind that my precious pony is covered in case of emergency. Reviewed on: 30th July 2020

Quick response and clear terms

5
I have two dogs insured with insurance emporium , I have the bronze package and have made claims which have been dealt with quickly and to my satisfaction . Very pleased with them. Reviewed on: 30th July 2020

Reliable, straightforward, supportive service!

5
With three dogs insured requiring differing levels of cover at the most unexpected of times, worrying about the insurance policy has never been an issue!! We are confident the cover is 5*, the process is efficient and straightforward meaning most importantly our time can be spent worrying about our furry family members!! Reviewed on: 30th July 2020

Easy Trustworthy and great price.

5
Insured all 3 of my dogs, got a great price with 5 star cover. Reviewed on: 30th July 2020

"THE BEST OF SO MANY "

5
Easy to join very fair and trustworthy makes me comfortable my pet will get the best health care if ever we need you Reviewed on: 30th July 2020

Straightforward

5
Straightforward insurance company, Great easy good value Reviewed on: 30th July 2020

Reliable insurance cover

5
Had a super dog diagnosed with CKD at a very young age, every step of the way with tests, treatment and hospital visits Emporium covered the claims. Reviewed on: 30th July 2020

Excellent company.

5
Very helpful, will definitely use this provider again! Reviewed on: 30th July 2020

Very helpful

5
Very helpful staff when I called up and had an issue with payment they resolved it straight away Reviewed on: 30th July 2020

Moggies best friend

5
Super pet insurance cover at fair prices Good all round communication Excellent range of cover available Reviewed on: 30th July 2020

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