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The Insurance Emporium: Pet insurance reviews

Name: Pet insurance
Rating: 4.80 (5994 reviews)

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4.80

Based on 5,994 reviews, last reviewed 16th Jul 2026

100% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Affordable and reliable Very affordable pet insurance with plenty benefits. It's my second time being a customer of theirs and they continue to offer suitable, affordable and... Read more Reviewed on: 16th July 2026

Latest lowest rating:

1

Contractual and Rude! My review of insurance: One of my dogs had a small lump removed, results showed it to be a cancer. Claim form completed online. Silence. Then an imp... Read more Reviewed on: 31st January 2026

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About this product

The Insurance Emporium have a pet insurance policy for dogs and cats.

You can get a discount if you insure more than one pet with The Insurance Emporium. There are different policy options and special cover for older animals.

The Insurance Emporium pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used The Insurance Emporium before, you can also leave a review and share your experience.

The Insurance Emporium Pet insurance reviews (5994)

Review of the The Insurance Emporium, Pet insurance:

the Insurance Emporium there is no issues

When dealing with the Insurance Emporium there is no issues with covering the costs of our dog Jack's treatment. Which is not the most expensive but we know it is genuinely covered. Reviewed on: 10th July 2024

Excellent insurance company

Affordable insurance with all the things you need to cover your pet Reviewed on: 30th July 2020

Simple and easy to use.

Great insurance always recommend to everyone! Reviewed on: 30th July 2020

Great easy no fuss service

Excellent service. Excellent service, extremely satisfied with the sales transaction and the customer service far exceeded my high expectations and request!!! Thank you for exceeding the typical customer service. It's very evident that this company cares and values their business. Reviewed on: 30th July 2020

Great Service

Every time I have rung up with a query or question it has been answered and the person on the phone is always very helpful! Reviewed on: 30th July 2020

Value for money

I have 3 cats and 2 dogs insured and achieved a significant saving. Easy to get through to on the phone, good customer service Reviewed on: 30th July 2020

An excellent insurance company

A fabulous way of insuring your horse as you can choose what you do and don’t need to cover and the cost. It is an easy to follow website and communication is quick and efficient. An excellent company I would definitely recommend Reviewed on: 30th July 2020

I would definitely recamend 100%

I have been with a few insurance company's over the years of haveing my horses I came across horse emporium while looking for the best company to choose from Reading about them reading reviews where possible and they came out by far the best for my boys insurance as I have had him 15 years I want a company that is going to look after both of our needs and I found one. Reviewed on: 30th July 2020

Good value

Easy process, good value. Easy to understand Reviewed on: 30th July 2020

So easy and good value

So easy to take out a policy. And the cost is barely anything per month so you hardly notice the additional costs Reviewed on: 30th July 2020

Lovely

Excellent customer service Lovely friendly staff. Excellent incurance I love it Reviewed on: 30th July 2020

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