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The Insurance Emporium: Pet insurance reviews

Name: Pet insurance
Rating: 4.79 (5994 reviews)

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4.79

Based on 5,994 reviews, last reviewed 16th Jul 2026

100% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Affordable and reliable Very affordable pet insurance with plenty benefits. It's my second time being a customer of theirs and they continue to offer suitable, affordable and... Read more Reviewed on: 16th July 2026

Latest lowest rating:

1

Contractual and Rude! My review of insurance: One of my dogs had a small lump removed, results showed it to be a cancer. Claim form completed online. Silence. Then an imp... Read more Reviewed on: 31st January 2026

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About this product

The Insurance Emporium have a pet insurance policy for dogs and cats.

You can get a discount if you insure more than one pet with The Insurance Emporium. There are different policy options and special cover for older animals.

The Insurance Emporium pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used The Insurance Emporium before, you can also leave a review and share your experience.

The Insurance Emporium Pet insurance reviews (5994)

Review of the The Insurance Emporium, Pet insurance:

the Insurance Emporium there is no issues

When dealing with the Insurance Emporium there is no issues with covering the costs of our dog Jack's treatment. Which is not the most expensive but we know it is genuinely covered. Reviewed on: 10th July 2024

Pet insurance

Easy to understand and website very easy to navigate meaning if need to contact can be done easily Reviewed on: 30th July 2020

The pet insurance I needed at a price I could afford

I looked at dozens of pet insurance providers and found most of them difficult to understand. The Insurance Emporium's offer was straightforward and just what a normal dog owner needs. Reviewed on: 30th July 2020

Easy to arrange

Easy to arrange and manage. No problems. Reviewed on: 30th July 2020

Great insurer

Easy to work with, simple to get the cover in place and quick to respond Reviewed on: 30th July 2020

Excellent speedy service

My dog needed some urgent tests carried out due to a potential infection. I submitted the invoices via my vet and received confirmation of payment within a matter of days and payment shortly after. I could not be happier, thank you! Reviewed on: 30th July 2020

Great

I used The Insurance Emporium for 2 years now and I am very happy with them. Never had any problem. I am a very satisfied customer. Reviewed on: 30th July 2020

Great value

Great value pet insurance for my veteran horse, so glad I found them online! Reviewed on: 30th July 2020

All good so far

Pet insurance met all my requirements (will cover any age, lifetime insurance, good amount of money coverage.) Was quick and easy to buy. All correspondence has been quick and efficient. Hopefully I won't have to claim but if I do I'm sure they will be quick and helpful Reviewed on: 30th July 2020

Great Service

Great service, reasonably priced, good cover. Reviewed on: 30th July 2020

Excellent customer service

My dog had an accident, I was panicking, but insurance emporium was so helpful and quick to help out and get all the vets bills paid. Friendly staff always on hand for advice. I’m so glad I am insured with them, so is Rolo. Reviewed on: 30th July 2020

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