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The Insurance Emporium: Pet insurance reviews

Name: Pet insurance
Rating: 4.79 (5994 reviews)

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4.79

Based on 5,994 reviews, last reviewed 16th Jul 2026

100% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Affordable and reliable Very affordable pet insurance with plenty benefits. It's my second time being a customer of theirs and they continue to offer suitable, affordable and... Read more Reviewed on: 16th July 2026

Latest lowest rating:

1

Contractual and Rude! My review of insurance: One of my dogs had a small lump removed, results showed it to be a cancer. Claim form completed online. Silence. Then an imp... Read more Reviewed on: 31st January 2026

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About this product

The Insurance Emporium have a pet insurance policy for dogs and cats.

You can get a discount if you insure more than one pet with The Insurance Emporium. There are different policy options and special cover for older animals.

The Insurance Emporium pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used The Insurance Emporium before, you can also leave a review and share your experience.

The Insurance Emporium Pet insurance reviews (5994)

Review of the The Insurance Emporium, Pet insurance:

the Insurance Emporium there is no issues

When dealing with the Insurance Emporium there is no issues with covering the costs of our dog Jack's treatment. Which is not the most expensive but we know it is genuinely covered. Reviewed on: 10th July 2024

The cat's pyjamas

A good deal for my more mature cat. Reviewed on: 30th July 2020

Excellent Service

Easy to deal with. Respond quickly. Have had no issues with claims being processed. Reviewed on: 30th July 2020

Efficient and speedy service.

My poor dog Henry had to have a toe removed which then the wound wouldn't heal, this went on for 6 months , but thankfully pet emporium always paid up. Reviewed on: 30th July 2020

Great

Amazingly helpful staff , love them Reviewed on: 30th July 2020

Excellent pet insurance

Easy to claim and fast payments. Very satisfied with overall experience. Reviewed on: 30th July 2020

Simply the best

Very good experience and definitely worth it Reviewed on: 30th July 2020

Outstanding

outstanding customer service and committment to their customers Reviewed on: 30th July 2020

Excellent service and Price

Best price for cat insurance. And then when we needed to claim no hassle at all. All done through the vet and they paid up without an issue. Highly recommend Reviewed on: 30th July 2020

Always there when you need them

Having 8 pets to insure can be really expensive! But The Insurance Emporium have taken away some of the financial burden with their super competitive rates and excellent service, whenever I need to make a claim they are so helpful and always provide a quick and efficient service, my vet bills are always covered and unlike most other pet insurance companies who can take months to pay out, with The Insurance Emporium I've always had super fast payouts which is really helpful and relieves some of the stress after a vet visit, I have recommended all of my friends and family to them and would never insure my pets with anyone else Reviewed on: 30th July 2020

Quick insurance pay out

Very quick pay out on my dogs insurance, hassle free claim. Reviewed on: 30th July 2020

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