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The Insurance Emporium: Pet insurance reviews

View other The Insurance Emporium products
4.84
Based on 5,995 reviews, last reviewed 5th Sep 2025
200% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Would recommend Always had positive experiences and have been a customer for many years Reviewed on: 5th September 2025
Monica's avatar
Monica

Latest lowest rating:

1

Why bother with dog insurance with Emporium Having just lost my dog with a neurological ailment. Went downhill in hours, 2 emergency out of hours calls, to find Emporium will only pay out what... Read more Reviewed on: 9th June 2025
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Joanne R
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About this product

The Insurance Emporium have a pet insurance policy for dogs and cats.

You can get a discount if you insure more than one pet with The Insurance Emporium. There are different policy options and special cover for older animals.

The Insurance Emporium pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used The Insurance Emporium before, you can also leave a review and share your experience.

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The Insurance Emporium Pet insurance reviews (5995)

Great customer service

4
Very friendly staff and good customer service Reviewed on: 30th July 2020
Anni Nolan-Betton's avatar
Anni Nolan-Betton

Best pet insurer

5
Affordable, straightforward insurance company. Polite, professional employees. No issues with them whatsoever. Reviewed on: 30th July 2020
Gillian Baker's avatar
Gillian Baker

Pet insurance

5
Easy to understand and website very easy to navigate meaning if need to contact can be done easily Reviewed on: 30th July 2020
Lara's avatar
Lara

The pet insurance I needed at a price I could afford

5
I looked at dozens of pet insurance providers and found most of them difficult to understand. The Insurance Emporium's offer was straightforward and just what a normal dog owner needs. Reviewed on: 30th July 2020
lara's avatar
lara

Easy to arrange

5
Easy to arrange and manage. No problems. Reviewed on: 30th July 2020
Angie Griffiths's avatar
Angie Griffiths

Great insurer

5
Easy to work with, simple to get the cover in place and quick to respond Reviewed on: 30th July 2020
Kat's avatar
Kat

Excellent speedy service

5
My dog needed some urgent tests carried out due to a potential infection. I submitted the invoices via my vet and received confirmation of payment within a matter of days and payment shortly after. I could not be happier, thank you! Reviewed on: 30th July 2020
HELEN Grayson's avatar
HELEN Grayson

Great

5
I used The Insurance Emporium for 2 years now and I am very happy with them. Never had any problem. I am a very satisfied customer. Reviewed on: 30th July 2020
Miriam Calin's avatar
Miriam Calin

Great value

5
Great value pet insurance for my veteran horse, so glad I found them online! Reviewed on: 30th July 2020
Catherine Howell's avatar
Catherine Howell

All good so far

5
Pet insurance met all my requirements (will cover any age, lifetime insurance, good amount of money coverage.) Was quick and easy to buy. All correspondence has been quick and efficient. Hopefully I won't have to claim but if I do I'm sure they will be quick and helpful Reviewed on: 30th July 2020
Jen's avatar
Jen

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