Write a review

The Insurance Emporium: Pet insurance reviews

Name: Pet insurance
Rating: 4.86 (5995 reviews)

View other The Insurance Emporium products

4.84

Based on 5,995 reviews, last reviewed 5th Sep 2025

200% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Would recommend Always had positive experiences and have been a customer for many years Reviewed on: 5th September 2025

Latest lowest rating:

1

Why bother with dog insurance with Emporium Having just lost my dog with a neurological ailment. Went downhill in hours, 2 emergency out of hours calls, to find Emporium will only pay out what... Read more Reviewed on: 9th June 2025

Read all reviews Write a review

About this product

The Insurance Emporium have a pet insurance policy for dogs and cats.

You can get a discount if you insure more than one pet with The Insurance Emporium. There are different policy options and special cover for older animals.

The Insurance Emporium pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used The Insurance Emporium before, you can also leave a review and share your experience.

Review The Insurance Emporium: Pet insurance now

Help others make smarter decisions by sharing your own experience.

Write a review

The Insurance Emporium Pet insurance reviews (5995)

Always there when you need them

Having 8 pets to insure can be really expensive! But The Insurance Emporium have taken away some of the financial burden with their super competitive rates and excellent service, whenever I need to make a claim they are so helpful and always provide a quick and efficient service, my vet bills are always covered and unlike most other pet insurance companies who can take months to pay out, with The Insurance Emporium I've always had super fast payouts which is really helpful and relieves some of the stress after a vet visit, I have recommended all of my friends and family to them and would never insure my pets with anyone else Reviewed on: 30th July 2020

Quick insurance pay out

Very quick pay out on my dogs insurance, hassle free claim. Reviewed on: 30th July 2020

Excellent Cover For Pets

I would recommend The Insurance Emporium to anyone who is looking for pet cover at a competitive price and safe mind knowing your pet is protected. Reviewed on: 30th July 2020

So simple

Easy to set up online then I called and spoke to an advisor that was so knowledgeable and helpful who made a few adjustments for me explained everything and of course the price was great too Reviewed on: 30th July 2020

Fast efficient service from Pet Emporium

The website is simply presented and easy to navigate and the support of well informed pet emporium staff made the whole process less painful. Having a poorly pet is so stressful anyway, a big thank you to Pet Emporium for helping me through a difficult time by providing excellent service and walking me through the process step by step. Thankfully my pet is now recovered fully. Would not hesitate to recommend. Thank you Pet Emporium. Reviewed on: 30th July 2020

Genuinely helpful

This is the only pet insurer I've felt has supported me and my four-legged family when we've needed it. Reviewed on: 30th July 2020

Straightforward, no hassle claims

Could not have asked for more when my cat needed help. No fuss, no nonsense, all taken care of. Exactly the service I needed when I was dealing with the stress. Reviewed on: 30th July 2020

Best price first time.

I’ve been with them for 3 years now with one dog and there service has always been excellent, questions always answered immediately, website and online portal really easy to use and the quotations are always reasonable for the level of cover provided. Reviewed on: 30th July 2020

Reliable pet insurance

Pet insurance you can trust. I’ve had to claim several times and they’ve paid out swiftly. They even allow the vets to directly invoice thus not worrying to find the money upfront. Reviewed on: 30th July 2020

Excellent speedy service

Quick and easy quote and simple to buy online. All very straightforward and still the cheapest around at renewal. Reviewed on: 30th July 2020

Do you have a different The Insurance Emporium product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Pet insurance
from Petplan 4.85 from 2331 reviews
Pet insurance
from John Lewis 1.44 from 40 reviews
Pet Insurance
from Everypaw 4.43 from 4 reviews

Want to see more from The Insurance Emporium?

Student Insurance
from The Insurance Emporium 5.00 from 8 reviews
Wedding insurance
from The Insurance Emporium 4.96 from 28 reviews
Caravan insurance
from The Insurance Emporium 4.91 from 359 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub