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The Insurance Emporium: Pet insurance reviews

Name: Pet insurance
Rating: 4.79 (5994 reviews)

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4.79

Based on 5,994 reviews, last reviewed 16th Jul 2026

100% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Affordable and reliable Very affordable pet insurance with plenty benefits. It's my second time being a customer of theirs and they continue to offer suitable, affordable and... Read more Reviewed on: 16th July 2026

Latest lowest rating:

1

Contractual and Rude! My review of insurance: One of my dogs had a small lump removed, results showed it to be a cancer. Claim form completed online. Silence. Then an imp... Read more Reviewed on: 31st January 2026

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About this product

The Insurance Emporium have a pet insurance policy for dogs and cats.

You can get a discount if you insure more than one pet with The Insurance Emporium. There are different policy options and special cover for older animals.

The Insurance Emporium pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used The Insurance Emporium before, you can also leave a review and share your experience.

The Insurance Emporium Pet insurance reviews (5994)

Review of the The Insurance Emporium, Pet insurance:

the Insurance Emporium there is no issues

When dealing with the Insurance Emporium there is no issues with covering the costs of our dog Jack's treatment. Which is not the most expensive but we know it is genuinely covered. Reviewed on: 10th July 2024

Amazing insurance company

Very helpful with helping me set up my insurance for my horse everything was straightforward but no question was a stupid question to them! They were great help and lovely people to speak to! Reviewed on: 30th July 2020

Pet insurance

It was very easy to set up, plenty of attention to detail so everything was right too. Thanks very much Reviewed on: 30th July 2020

Great prices for great plans

always give me a good price and good communication Reviewed on: 30th July 2020

Great horse insurance 2 claims both paid out quickly and hassle free!

very reasonably priced policy for my horse, have claimed twice now with absolutely no issues, quick payment and extremely helpful customer service. Would recommend! Reviewed on: 30th July 2020

Excellent Service

My dog, Rosie became very ill and needed to be kept at the vets surgery all day for 3 days on a drip and staff making sure she was ok. I insure both my dogs with The Insurance Emporium, and so completed a form and the staff at the vets sent it off....I swear that in less than a fortnight, the money I’d paid out for my Rosie, was in my bank!!! Excellent Reviewed on: 30th July 2020

Excellent service

We have two dogs insured with Insurance Emporium both have required treatment over the last year and the service provided by Insurance Emporium has been exceptional Reviewed on: 30th July 2020

Best pet insurance!

I’ve been with different insurers for the past 15 years and the insurance emporium has surpassed my expectations. They have been incredibly easy to deal with throughout. I would thoroughly recommend Reviewed on: 30th July 2020

Best insurance ever

I am with this company already 3 years and I have great experience with them amazing service Reviewed on: 30th July 2020

BEST INSURANCE COMPANY

As it was my first time setting up insurance, I was worried it would be really expensive and stressful but everything was so easy to set up, the staff helped me down the phone and it was a breeze ! Thank you so much to everyone at the insurance emporium! Reviewed on: 30th July 2020

Fantastic Pet Insurance

Really impressed with the helpfulness of the staff they go beyond helpful the prices are brilliant and the cost of the policy’s along with best cover I highly recommend them tell all My friends Reviewed on: 30th July 2020

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