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The Insurance Emporium: Pet insurance reviews

Name: Pet insurance
Rating: 4.86 (5995 reviews)

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4.84

Based on 5,995 reviews, last reviewed 5th Sep 2025

200% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Would recommend Always had positive experiences and have been a customer for many years Reviewed on: 5th September 2025

Latest lowest rating:

1

Why bother with dog insurance with Emporium Having just lost my dog with a neurological ailment. Went downhill in hours, 2 emergency out of hours calls, to find Emporium will only pay out what... Read more Reviewed on: 9th June 2025

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About this product

The Insurance Emporium have a pet insurance policy for dogs and cats.

You can get a discount if you insure more than one pet with The Insurance Emporium. There are different policy options and special cover for older animals.

The Insurance Emporium pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used The Insurance Emporium before, you can also leave a review and share your experience.

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The Insurance Emporium Pet insurance reviews (5995)

Fabulous

Amazing and easy to use. Took no time at all to figure out how to buy Reviewed on: 30th July 2020

Best and great value for money

Affordable pet insurance and great product Reviewed on: 30th July 2020

Great pet insurance

So easy to find the right cover and at a really competitive price Reviewed on: 30th July 2020

Awesomeness is the way they work

really helpful call centre very competitive quotes/premiums. Just really easy to use/work with Reviewed on: 30th July 2020

A friendly and welcoming Insurance company

Was easy to buy the Insurance, easy to renew, always friendly on the phone with a competitive price, well recommended Reviewed on: 30th July 2020

Excellent customer service

I have been using The Insurance Emporium for almost a year now. Whenever I called the team is very helpful and understanding. They respond to emails fairly quickly too. Pricing is very competitive too. Highly recommend them. Reviewed on: 30th July 2020

Great Company

I had insurance on my stallion for years before he dies in that time I only had one one claim which was dealt with without any fuss and speedily I now have taken out a new policy with my new horse and would recommend the company to friends Reviewed on: 30th July 2020

There when we needed them

We have a 10 year old Beagle who is “our baby” She needed some surgery this year and The Insurance Emporium Pet Insurance cover meant she could have the best treatment without us having to worry about how we would pay for her operation. Reviewed on: 30th July 2020

Excellent

When my cat was seriously hurt by something and needed emergency vet input, I was a little worried about making a claim but I need not have worried. It was so easy to do, The Insurance Emporium kept me updated and the whole experience was excellent. Five stars from a very happy cat owner. PS. Pickle, the cat, made a full recovery Reviewed on: 30th July 2020

Simple

Easy no fuss pet insurance just right for all Reviewed on: 30th July 2020

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