Write a review

The Insurance Emporium: Pet insurance reviews

Name: Pet insurance
Rating: 4.86 (5995 reviews)

View other The Insurance Emporium products

4.84

Based on 5,995 reviews, last reviewed 5th Sep 2025

200% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Would recommend Always had positive experiences and have been a customer for many years Reviewed on: 5th September 2025

Latest lowest rating:

1

Why bother with dog insurance with Emporium Having just lost my dog with a neurological ailment. Went downhill in hours, 2 emergency out of hours calls, to find Emporium will only pay out what... Read more Reviewed on: 9th June 2025

Read all reviews Write a review

About this product

The Insurance Emporium have a pet insurance policy for dogs and cats.

You can get a discount if you insure more than one pet with The Insurance Emporium. There are different policy options and special cover for older animals.

The Insurance Emporium pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used The Insurance Emporium before, you can also leave a review and share your experience.

Review The Insurance Emporium: Pet insurance now

Help others make smarter decisions by sharing your own experience.

Write a review

The Insurance Emporium Pet insurance reviews (5995)

Good experience

Needed to renew my policy and add a second dog. When I called to arrange this I was given a discount on both dogs for loyalty. Always nice and helpful. Reviewed on: 30th July 2020

Called about my insurance, which I just took out

The lady I spoke to on the phone Very helpful and understanding. Would recommend this insurance. Reviewed on: 30th July 2020

Amazing insurance company

Very helpful with helping me set up my insurance for my horse everything was straightforward but no question was a stupid question to them! They were great help and lovely people to speak to! Reviewed on: 30th July 2020

Pet insurance

It was very easy to set up, plenty of attention to detail so everything was right too. Thanks very much Reviewed on: 30th July 2020

Great prices for great plans

always give me a good price and good communication Reviewed on: 30th July 2020

Great horse insurance 2 claims both paid out quickly and hassle free!

very reasonably priced policy for my horse, have claimed twice now with absolutely no issues, quick payment and extremely helpful customer service. Would recommend! Reviewed on: 30th July 2020

Excellent Service

My dog, Rosie became very ill and needed to be kept at the vets surgery all day for 3 days on a drip and staff making sure she was ok. I insure both my dogs with The Insurance Emporium, and so completed a form and the staff at the vets sent it off....I swear that in less than a fortnight, the money I’d paid out for my Rosie, was in my bank!!! Excellent Reviewed on: 30th July 2020

Excellent service

We have two dogs insured with Insurance Emporium both have required treatment over the last year and the service provided by Insurance Emporium has been exceptional Reviewed on: 30th July 2020

Best pet insurance!

I’ve been with different insurers for the past 15 years and the insurance emporium has surpassed my expectations. They have been incredibly easy to deal with throughout. I would thoroughly recommend Reviewed on: 30th July 2020

Best insurance ever

I am with this company already 3 years and I have great experience with them amazing service Reviewed on: 30th July 2020

Do you have a different The Insurance Emporium product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Pet Insurance
from Allianz 2.33 from 7 reviews
Pet Insurance
from Howden 0.00 from 0 reviews
Pet insurance
from ASDA Money 1.43 from 64 reviews

Want to see more from The Insurance Emporium?

Student Insurance
from The Insurance Emporium 5.00 from 8 reviews
Wedding insurance
from The Insurance Emporium 4.96 from 28 reviews
Caravan insurance
from The Insurance Emporium 4.91 from 359 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub