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The Insurance Emporium: Pet insurance reviews

Name: Pet insurance
Rating: 4.86 (5995 reviews)

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4.84

Based on 5,995 reviews, last reviewed 5th Sep 2025

200% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Would recommend Always had positive experiences and have been a customer for many years Reviewed on: 5th September 2025

Latest lowest rating:

1

Why bother with dog insurance with Emporium Having just lost my dog with a neurological ailment. Went downhill in hours, 2 emergency out of hours calls, to find Emporium will only pay out what... Read more Reviewed on: 9th June 2025

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About this product

The Insurance Emporium have a pet insurance policy for dogs and cats.

You can get a discount if you insure more than one pet with The Insurance Emporium. There are different policy options and special cover for older animals.

The Insurance Emporium pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used The Insurance Emporium before, you can also leave a review and share your experience.

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The Insurance Emporium Pet insurance reviews (5995)

BEST INSURANCE COMPANY

As it was my first time setting up insurance, I was worried it would be really expensive and stressful but everything was so easy to set up, the staff helped me down the phone and it was a breeze ! Thank you so much to everyone at the insurance emporium! Reviewed on: 30th July 2020

Fantastic Pet Insurance

Really impressed with the helpfulness of the staff they go beyond helpful the prices are brilliant and the cost of the policy’s along with best cover I highly recommend them tell all My friends Reviewed on: 30th July 2020

Trouble free insurance

We have had to claim a couple of times for our dog who has had some major problems with her spine. Insurance emporium dealt with our claim without issue. It has been such a relief to have the insurance sorted when going through a stressful time with our hairy baby. Reviewed on: 30th July 2020

Good value and easy to deal with

My first year with them but absolutely no problems and very good value Reviewed on: 30th July 2020

Great company

My puppy had an issue when only three months old. My claim was dealt with promptly and professionally. Could not recommend more highly. Reviewed on: 30th July 2020

Effective, responsive, true animal lovers

My cat fell very ill a few months ago and the emporium was so supportive and helpful towards our claim. Reviewed on: 30th July 2020

Perfect at affordable prices.

As the title says perfect pet cover at an affordable price. Thankfully as of yet I’ve not had to call on Emporiam to make any claims. But I’m very confident that if I did have to it’d be hassle free because they’ve been highly recommended by a big organisation. Reviewed on: 30th July 2020

Great customer service, great policy cover and competitive pricing.

Staff are friendly, helpful and approachable. Understood my needs. Great cover and pricing. Reviewed on: 30th July 2020

Honest insurance

Claims paid and great customer service. Reviewed on: 30th July 2020

Friendly updates

Not had to deal with the insurance emporium personally, however my pet insurance is with them. As I’ve not had to deal with them I could easily forget who my provider is! The friendly updates keep them on my radar which is very useful. Reviewed on: 30th July 2020

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