Write a review

The Insurance Emporium: Pet Insurance reviews

Name: Pet Insurance
Rating: 4.86 (5993 reviews)

View other The Insurance Emporium products

4.85

Based on 5,993 reviews, last reviewed 30th Dec 2024

100% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

The best insurer I've come across The best insurer I've come across Reviewed on: 20th November 2024

Latest lowest rating:

1

Inflexible customer service/communication. Missed a payment on 2nd Dec 2024. Was emailed that day and on 16th yes. But this is a busy time of year and I have ADHD and dyslexia so have difficul... Read more Reviewed on: 30th December 2024

Read all reviews Write a review

About this product

Are you looking for a new pet insurance provider? Check out our Insurance Emporium pet insurance reviews to find out if it's the right provider for you.

Insurance Emporium offers pet insurance policies for cats and dogs, with senior policies available for pets more than eight years old. Choose from a range of limited policies to only pay for what you need. For example, you may choose an accident only policy, or a public liability only policy. There are also more inclusive policies that cover your pet from a wider range of risks.

Does Insurance Emporium sound like the right insurer for your pet? Find out more about the provider and its policies by reading our reviews. Learn which policy customers chose and how secure it’s proved to be. Find out more about Insurance Emporium’s customer service and claims process. Learn how safe policyholders feel that their pets are under their policy. Read our Insurance Emporium pet insurance reviews today.

Have you had a pet insurance policy with Insurance Emporium? Tell us what animal you have and which policy you chose. Were you satisfied with your choice of policy and do you feel as though your pet is well protected? Have you made a claim, and if so, how well was it handled? Would you recommend Insurance Emporium to your family and friends? Whether good or bad, write an in-depth Insurance Emporium pet insurance review today.

Review The Insurance Emporium: Pet Insurance now

Help others make smarter decisions by sharing your own experience.

Write a review

The Insurance Emporium Pet Insurance reviews (5993)

You were very quick dealing with our claim

We were very pleased with ur prompt customer service and your quickness with dealing with our claim too thank you Reviewed on: 9th July 2019

Thumbs up!

From my initial phone call the Emporium staff dealt with my claim in a friendly and efficient manner. They communicated with me at every stage and settled the claim promptly. I would certainly recommend them. A refreshing experience! San Lobel Reviewed on: 9th July 2019

Vey quick efficient service

We had an email the day after claim submitted confirming receipt. I had a telephone call a couple of days later confirming acceptance of claim and asking whether I wanted check or bacs payment. I emailed my bank details and they processed the bacs payment and emailed the claim payment details. I checked the amount taking into account excesses and got paid exactly the right amount. Very impressed with the service Reviewed on: 9th July 2019

Brilliant service

When I called to say i needed to claim, the person i spoke to was genuinely caring and sympathetic. They told me exactly what I needed to do and it's been a simple process from there. Reviewed on: 9th July 2019

Treatment Claim

More than happy with the service received after our dog had to have some surgery/treatment. We were kept updated with the claim and telephone staff were pleasant and helpful at all times. No issues at all during this claim. Reviewed on: 9th July 2019

Excellent customer service

It was really easy to contact the insurance emporium regarding my claim. Very polite, informative, quick and easy. Thank you. Reviewed on: 9th July 2019

very professional and efficient service

Pet claim was dealt with immediately and payment progress informed by phone conversation from diligent staff member who was informative and pleasant. much impressed Reviewed on: 9th July 2019

My claim for cancer

Insurance Emporium have been great with my ongoing claims for my saluki who has cancer. Quick payment of claims and an easy to understand policy, meant I had no quibbles in choosing this company every year for renewals. After shopping around too, they always were the most competitively priced. Reviewed on: 9th July 2019

Very easy

I was worried as have heard some horror stories with pet insurance but they pay out was quick and painless with no surprises Reviewed on: 9th July 2019

Been with them years

Great service and looks after existing customers- no issues and not intention of going anywhere else Reviewed on: 8th July 2019

Do you have a different The Insurance Emporium product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Pet Insurance
from Admiral 3.96 from 12 reviews
Pet Insurance
from Petsure 4.66 from 269 reviews
Pet Insurance
from AA 4.00 from 1 reviews

There's still more to see!

The Insurance Emporium has a range of products available. Check the ratings of each product to find the right one for you. View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub