Smart Money People Logo
Go to business site
Share this page
Link copied

The Insurance Emporium: Pet insurance reviews

View other The Insurance Emporium products
4.85
Based on 5,995 reviews, last reviewed 5th Sep 2025
200% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Would recommend Always had positive experiences and have been a customer for many years Reviewed on: 5th September 2025
Monica's avatar
Monica

Latest lowest rating:

1

Why bother with dog insurance with Emporium Having just lost my dog with a neurological ailment. Went downhill in hours, 2 emergency out of hours calls, to find Emporium will only pay out what... Read more Reviewed on: 9th June 2025
Joanne R's avatar
Joanne R
Read all reviews Write a review

About this product

The Insurance Emporium have a pet insurance policy for dogs and cats.

You can get a discount if you insure more than one pet with The Insurance Emporium. There are different policy options and special cover for older animals.

The Insurance Emporium pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used The Insurance Emporium before, you can also leave a review and share your experience.

Review The Insurance Emporium: Pet insurance now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

The Insurance Emporium Pet insurance reviews (5995)

Pawfection

5
Great insurance policy Fantastic customer service Reviewed on: 8th July 2019
Tracey Bright's avatar
Tracey Bright

Brilliant service

5
Really good company. Sorted my pet insurance with good cover. Reviewed on: 8th July 2019
Joanne Thornton's avatar
Joanne Thornton

Pawfection

5
Great customer service and fantastic policy Reviewed on: 8th July 2019
Tracey Bright's avatar
Tracey Bright

Fantastic company with great prices and cover

5
Unfortunately, we have to claim twice with our dog. The company has been brilliant each time. No hassle and no issues. Highly recommended. Thank you. Reviewed on: 7th July 2019
Rachel Dykes's avatar
Rachel Dykes

Excellent and speedy claim processing!

5
Excellent and speedy claim processing! Reviewed on: 5th July 2019
Julian Daley's avatar
Julian Daley

Quick and professional

5
Lovely service, made making a claim simple and quick. If my premium doesn't sky rocket i shall go with them again next year! Reviewed on: 5th July 2019
Ellis's avatar
Ellis

No problems

5
Great company. They make my claim extra fast and easy as it could be. Highly recommended. Reviewed on: 5th July 2019
Cezary Kostrzewa's avatar
Cezary Kostrzewa

Pet insurance for BC

5
Very helpful staff friendly and able to explain and help with my claim Reviewed on: 4th July 2019
Jo Tunney's avatar
Jo Tunney

Great company and customer services

5
Amazing value for money and great quick response to claims Reviewed on: 4th July 2019
Leila Horton-Tuckett's avatar
Leila Horton-Tuckett

Kendal's BOAs procedure

5
Our French Bulldog had to have boas procedure due to breathing problems so we downloaded the claim form, filled in our part, vet filled in theirs and was posted off. Cheque came in post few days later, it was as simple as that Reviewed on: 4th July 2019
D. Williams 's avatar
D. Williams

Do you have a different The Insurance Emporium product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Want to see more from The Insurance Emporium?

    View all products

    Join Smart Money People

    Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

    Create an account
    Man on beach

    News, guides and insight from our team

    View resource hub
    UK money news stories - 24 July 2024
    UK money news stories - 24 July 2024
    24th July 2024
    Posted in Money Talks by Errolyn Smith
    Your Money, Your Voice: Have your say
    Your Money, Your Voice: Have your say
    24th July 2024
    Posted in Our insights by Errolyn Smith
    Our latest research - customers see little impact of FCA's Consumer Duty one year on
    Our latest research - customers see little impact of FCA's Consumer Duty one year on
    24th July 2024
    Posted in Our insights by Darryl Barkwill
    Consumer credit awards winners 2024
    Consumer credit awards winners 2024
    11th July 2024
    Posted in Awards by Darryl Barkwill