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The Insurance Emporium: Pet Insurance reviews

Name: Pet Insurance
Rating: 4.86 (5994 reviews)

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4.85

Based on 5,994 reviews, last reviewed 9th Jun 2025

No new 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

The best insurer I've come across The best insurer I've come across Reviewed on: 20th November 2024

Latest lowest rating:

1

Why bother with dog insurance with Emporium Having just lost my dog with a neurological ailment. Went downhill in hours, 2 emergency out of hours calls, to find Emporium will only pay out what... Read more Reviewed on: 9th June 2025

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About this product

Are you looking for a new pet insurance provider? Check out our Insurance Emporium pet insurance reviews to find out if it's the right provider for you.

Insurance Emporium offers pet insurance policies for cats and dogs, with senior policies available for pets more than eight years old. Choose from a range of limited policies to only pay for what you need. For example, you may choose an accident only policy, or a public liability only policy. There are also more inclusive policies that cover your pet from a wider range of risks.

Does Insurance Emporium sound like the right insurer for your pet? Find out more about the provider and its policies by reading our reviews. Learn which policy customers chose and how secure it’s proved to be. Find out more about Insurance Emporium’s customer service and claims process. Learn how safe policyholders feel that their pets are under their policy. Read our Insurance Emporium pet insurance reviews today.

Have you had a pet insurance policy with Insurance Emporium? Tell us what animal you have and which policy you chose. Were you satisfied with your choice of policy and do you feel as though your pet is well protected? Have you made a claim, and if so, how well was it handled? Would you recommend Insurance Emporium to your family and friends? Whether good or bad, write an in-depth Insurance Emporium pet insurance review today.

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The Insurance Emporium Pet Insurance reviews (5994)

Easy Cliam and Good Support

The claim form is simple and the instructions to complete the form are very good. The support time were very helpful and the queues to be answered are reasonable. Reviewed on: 4th July 2019

Fast response to claim

My dog Run has arthritis in all four feet and has been getting acupuncture and laser treatment regularly at my vet. The Insurance Emporium have always dealt with my claims quickly and without any issues. Reviewed on: 4th July 2019

Excellent insurance company

The insurance emporium are an excellent insurance company who look after their customer and put the well-being of your pet as a priority. Reviewed on: 4th July 2019

Exactly what Pet Insurance should be.

We have been with a number of companies in the past, many with problems that didnt take in account our beloved pets. The Insurance Emporium however ticked all the boxes, value for money, efficient claims procedure, but most importantly, the care they showed for the animals with things like lifetime cover. Reviewed on: 4th July 2019

Easy claims process and great communication

We had to claim for our cat who unfortunately had suffered fatal injuries following a dog attack. The Insurance Emporium dealt with my claim seamlessly and with empathy at this very difficult time. My claim was processed swiftly and I was kept informed at each stage. Reviewed on: 4th July 2019

Great service and easy and smooth claims process when needed!

No fuss service

Having had a very emotional and difficult time eventually needing to have my beloved dog put to sleep, it was so appreciated to have such good service on making a claim. Would certainly recommend. Thank you so much. Reviewed on: 4th July 2019

Great pet insurance

Very quick settlement no dramas Reviewed on: 3rd July 2019

Problem free

Fast response and payment. Didn't nit pick over v minor details to worm out of paying. Friendly helpful staff, would be full stars if the vet could claim direct from the insurance company instead of me paying upfront but luckily i had savings to do so. Found them honest and efficient and will stay with them. Reviewed on: 3rd July 2019

Claim settled quickly

Very satisfied with settlement of recent claim after my dog’s operation. Claim form was easy to complete and given to our vets to complete their section. Once complete the claim was sent to the insurers and I received emails on progress of claim and when payment would be made. No problems were encountered with this claim. Reviewed on: 3rd July 2019

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