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The Insurance Emporium: Pet Insurance reviews

4.85
Based on 5,992 reviews, last reviewed 21st Nov 2024
98% decrease in 5 star reviews
in the past 90 days
80% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

The best insurer I've come across The best insurer I've come across Reviewed on: 20th November 2024
Kate Gridley's avatar
Kate Gridley

Latest lowest rating:

1

Refused claim Cat just diagnosed with kidney disease, made first claim ever with this insurer, refused my claim because my cat had seen a vet 4 years ago they say i... Read more Reviewed on: 21st November 2024
Helen P's avatar
Helen P

About this product

Are you looking for a new pet insurance provider? Check out our Insurance Emporium pet insurance reviews to find out if it's the right provider for you.

Insurance Emporium offers pet insurance policies for cats and dogs, with senior policies available for pets more than eight years old. Choose from a range of limited policies to only pay for what you need. For example, you may choose an accident only policy, or a public liability only policy. There are also more inclusive policies that cover your pet from a wider range of risks.

Does Insurance Emporium sound like the right insurer for your pet? Find out more about the provider and its policies by reading our reviews. Learn which policy customers chose and how secure it’s proved to be. Find out more about Insurance Emporium’s customer service and claims process. Learn how safe policyholders feel that their pets are under their policy. Read our Insurance Emporium pet insurance reviews today.

Have you had a pet insurance policy with Insurance Emporium? Tell us what animal you have and which policy you chose. Were you satisfied with your choice of policy and do you feel as though your pet is well protected? Have you made a claim, and if so, how well was it handled? Would you recommend Insurance Emporium to your family and friends? Whether good or bad, write an in-depth Insurance Emporium pet insurance review today.

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The Insurance Emporium Pet Insurance reviews (5992)

Excellent insurance company

5
The insurance emporium are an excellent insurance company who look after their customer and put the well-being of your pet as a priority. Reviewed on: 4th July 2019

Exactly what Pet Insurance should be.

5
We have been with a number of companies in the past, many with problems that didnt take in account our beloved pets. The Insurance Emporium however ticked all the boxes, value for money, efficient claims procedure, but most importantly, the care they showed for the animals with things like lifetime cover. Reviewed on: 4th July 2019

Easy claims process and great communication

5
We had to claim for our cat who unfortunately had suffered fatal injuries following a dog attack. The Insurance Emporium dealt with my claim seamlessly and with empathy at this very difficult time. My claim was processed swiftly and I was kept informed at each stage. Reviewed on: 4th July 2019

Great service and easy and smooth claims process when needed!

5
We had to claim for our cat who unfortunately had suffered fatal injuries following a dog attack. The Insurance Emporium dealt with my claim seamlessly and with empathy at this very difficult time. My claim was processed swiftly and I was kept informed at each stage. Reviewed on: 4th July 2019

No fuss service

5
Having had a very emotional and difficult time eventually needing to have my beloved dog put to sleep, it was so appreciated to have such good service on making a claim. Would certainly recommend. Thank you so much. Reviewed on: 4th July 2019

Great pet insurance

5
Very quick settlement no dramas Reviewed on: 3rd July 2019

Problem free

5
Fast response and payment. Didn't nit pick over v minor details to worm out of paying. Friendly helpful staff, would be full stars if the vet could claim direct from the insurance company instead of me paying upfront but luckily i had savings to do so. Found them honest and efficient and will stay with them. Reviewed on: 3rd July 2019

Claim settled quickly

5
Very satisfied with settlement of recent claim after my dog’s operation. Claim form was easy to complete and given to our vets to complete their section. Once complete the claim was sent to the insurers and I received emails on progress of claim and when payment would be made. No problems were encountered with this claim. Reviewed on: 3rd July 2019

Great prices! Prompt and efficient service.

5
I have insurance with both my cats and they haven’t let me down yet. Reviewed on: 3rd July 2019

Excellent Company

5
Had to make a claim for one of our dogs' surgery. Paid out in a timely fashion. Very pleased. Reviewed on: 3rd July 2019

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