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The Insurance Emporium: Pet Insurance reviews

4.85
Based on 5,993 reviews, last reviewed 30th Dec 2024
100% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

The best insurer I've come across The best insurer I've come across Reviewed on: 20th November 2024
Kate Gridley's avatar
Kate Gridley

Latest lowest rating:

1

Inflexible customer service/communication. Missed a payment on 2nd Dec 2024. Was emailed that day and on 16th yes. But this is a busy time of year and I have ADHD and dyslexia so have difficul... Read more Reviewed on: 30th December 2024
Sabina M's avatar
Sabina M

About this product

Are you looking for a new pet insurance provider? Check out our Insurance Emporium pet insurance reviews to find out if it's the right provider for you.

Insurance Emporium offers pet insurance policies for cats and dogs, with senior policies available for pets more than eight years old. Choose from a range of limited policies to only pay for what you need. For example, you may choose an accident only policy, or a public liability only policy. There are also more inclusive policies that cover your pet from a wider range of risks.

Does Insurance Emporium sound like the right insurer for your pet? Find out more about the provider and its policies by reading our reviews. Learn which policy customers chose and how secure it’s proved to be. Find out more about Insurance Emporium’s customer service and claims process. Learn how safe policyholders feel that their pets are under their policy. Read our Insurance Emporium pet insurance reviews today.

Have you had a pet insurance policy with Insurance Emporium? Tell us what animal you have and which policy you chose. Were you satisfied with your choice of policy and do you feel as though your pet is well protected? Have you made a claim, and if so, how well was it handled? Would you recommend Insurance Emporium to your family and friends? Whether good or bad, write an in-depth Insurance Emporium pet insurance review today.

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The Insurance Emporium Pet Insurance reviews (5993)

Excellent Company

5
Had to make a claim for one of our dogs' surgery. Paid out in a timely fashion. Very pleased. Reviewed on: 3rd July 2019

Excellent customer service

5
I would definitely recommend pet insurance through The Insurance Emporium because their prices are competitive, the cover comprehensive and most of all the level of customer service was great. Unfortunately my pet passed away and they couldn’t have been more helpful and considerate at a difficult time. Reviewed on: 2nd July 2019

Equine insurance

5
Absolutly brilliant at a stressful time, dealt directly with the vets and let me concentrate on my horse Reviewed on: 2nd July 2019

CLAIM

5
REVIEWED AND SETTLED CLAIM WITHIN A WEEK!! EXCELLENT COMMUNICATION... WOULD HIGHLY RECOMMEND !! Reviewed on: 2nd July 2019

Unexpected excellent treatment.

5
We have been made quite cynical about insurance companies but the way we have been treated by Insurance Emporium has changed our minds. We made a claim when our cat developed a heart problem and nearly died. We expected it to be turned down as he had had a heart murmur in the past but it was accepted with the proviso that the cat would be excluded from heart problems in the future. Thank you. Reviewed on: 2nd July 2019

No quibble fast insurance payout

5
Sadly had to claim for my dogs sudden urine infection, bladder scan, cystoscopy and treatment. No problems. Fast and efficient Reviewed on: 2nd July 2019

Quick fast claim

5
Quick service, no questions or delays on first and hopefully last claim! Thank you Reviewed on: 2nd July 2019

Amazing quick service

5
It was first time needing to claim on my insurance for my dog Ted and the service I received was amazing! They made me feel at ease and dealt with the claim very quick with no hassle! Thank you!!! Reviewed on: 2nd July 2019

Superb Pet Insurance

5
Speedy settlement of claim and reasonable annual premium. Helpful staff always ready to advise. Easy online account keeps details up-to-date. Reviewed on: 1st July 2019

Very efficient

5
Dealt with the claim very efficiently and quickly, great communication. Reviewed on: 1st July 2019

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