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The Insurance Emporium: Pet insurance reviews

Name: Pet insurance
Rating: 4.68 (5996 reviews)

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4.68

Based on 5,996 reviews, last reviewed 23rd Sep 2026

100% increase in 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Affordable and reliable Very affordable pet insurance with plenty benefits. It's my second time being a customer of theirs and they continue to offer suitable, affordable and... Read more Reviewed on: 16th July 2026

Latest lowest rating:

1

Would give a 0 star if I could. Would give a 0 star if I could. Very misleading company. Went to make a claim today however was told they Sent a ‘renewal’ in january that looked noth... Read more Reviewed on: 23rd September 2026

Read all reviews See your review

About this product

The Insurance Emporium have a pet insurance policy for dogs and cats.

You can get a discount if you insure more than one pet with The Insurance Emporium. There are different policy options and special cover for older animals.

The Insurance Emporium pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used The Insurance Emporium before, you can also leave a review and share your experience.

The Insurance Emporium Pet insurance reviews (5996)

Review of the The Insurance Emporium, Pet insurance:

the Insurance Emporium there is no issues

When dealing with the Insurance Emporium there is no issues with covering the costs of our dog Jack's treatment. Which is not the most expensive but we know it is genuinely covered. Reviewed on: 10th July 2024

I have been with the business for several years and...

I have been with the business for several years and when I had to make a claim it was very easy and the staff were considerate which helped at a difficult time. Reviewed on: 11th July 2024

Never had any issues with pet insurance and been wit...

Never had any issues with pet insurance and been with them for years Reviewed on: 11th July 2024

Claims dealt with promptly.

Claims dealt with promptly. Easy to contact. Reviewed on: 11th July 2024

Great cover, great customer service!

Contact with customer service regarding 2 claims has always been excellent. Money received promptly. Great value for money and no quibbles Reviewed on: 11th July 2024

.Great customer service

Great value product and a real person to speak to about any queries . Reviewed on: 11th July 2024

Been great all these years

Been great over the years and I've never had a bad experience with them. Also very polite and so efficient with dealing with claims and queries. Reviewed on: 11th July 2024

brilliant insurance, friendly staff, great correspon...

brilliant insurance, friendly staff, great correspondance Reviewed on: 10th July 2024

Very good and communicated well

I had to make a claim for our little cat and the Insurance Emporium acted swiftly by communicating well with our vet and with myself. The balance was settled and credited to me very quickly. Reviewed on: 10th July 2024

Good support, caring and helpful

Good support, caring and helpful Reviewed on: 10th July 2024

It ain’t meowdicore!

I insure my cat in case he gets run over or bummed. It’s insurance for when I need insurance. Reviewed on: 10th July 2024

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