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The Insurance Emporium: Pet Insurance reviews

4.85
Based on 5,993 reviews, last reviewed 30th Dec 2024
No new 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
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8%
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1%
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0%
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Latest highest rating:

5

The best insurer I've come across The best insurer I've come across Reviewed on: 20th November 2024
Kate Gridley's avatar
Kate Gridley

Latest lowest rating:

1

Inflexible customer service/communication. Missed a payment on 2nd Dec 2024. Was emailed that day and on 16th yes. But this is a busy time of year and I have ADHD and dyslexia so have difficul... Read more Reviewed on: 30th December 2024
Sabina M's avatar
Sabina M

About this product

Are you looking for a new pet insurance provider? Check out our Insurance Emporium pet insurance reviews to find out if it's the right provider for you.

Insurance Emporium offers pet insurance policies for cats and dogs, with senior policies available for pets more than eight years old. Choose from a range of limited policies to only pay for what you need. For example, you may choose an accident only policy, or a public liability only policy. There are also more inclusive policies that cover your pet from a wider range of risks.

Does Insurance Emporium sound like the right insurer for your pet? Find out more about the provider and its policies by reading our reviews. Learn which policy customers chose and how secure it’s proved to be. Find out more about Insurance Emporium’s customer service and claims process. Learn how safe policyholders feel that their pets are under their policy. Read our Insurance Emporium pet insurance reviews today.

Have you had a pet insurance policy with Insurance Emporium? Tell us what animal you have and which policy you chose. Were you satisfied with your choice of policy and do you feel as though your pet is well protected? Have you made a claim, and if so, how well was it handled? Would you recommend Insurance Emporium to your family and friends? Whether good or bad, write an in-depth Insurance Emporium pet insurance review today.

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The Insurance Emporium Pet Insurance reviews (5993)

Great cover for loved pets!

4
Seems good cover for pets but not used for a claim so far fingers crossed I don't need to just like it incase my buddy is poorly. Reviewed on: 9th July 2024

Two examples of how good Emporium are.

5
Our Yorkshire terrier swallowed a tablet and required urgent medical attention which was covered by Emporium who paid quick and efficiently. Then he dislocated his leg, which again was covered effectively by Emporium. When the insurance renewal came I was pleasantly surprised by how little the premiums were raised. Reviewed on: 9th July 2024

Our 2 year old dog ate chocolate cake out of the bin.

5
Our 2 year old dog ate chocolate cake out of the bin. One trip to the vet's later and a bill of over £600. The Insurance Emporium handled the claim professionally and we had the money back very quickly without a significant rise in our premiums. Reviewed on: 9th July 2024

Really easy to contact ,even by phone ,operator frie...

5
Really easy to contact ,even by phone ,operator friendly and knowledgeable,sorted query easily and efficiently, Reviewed on: 9th July 2024

I have got emporium out for both of my horses I had...

5
I have got emporium out for both of my horses I had to make a claim once I didn’t know what I was doing and they handled it perfect updating all the way and paid out straight away Reviewed on: 9th July 2024

Extremely professional and caring service.

5
Extremely professional and caring service. Paid out twice over a short period for the same condition suffered on each back leg. Could not recommend more highly, someone even called just to see how the dog was doing. Reviewed on: 9th July 2024

Value for money

5
They provide the most value for money horse insurance on the market Reviewed on: 9th July 2024

Swift payments to vet

5
I lost one of our dogs last January after being ill since October. Insurance Emporium paid out swiftly for every claim I made in relation to his illness. Reviewed on: 9th July 2024

Friendly easy and empathetic customer service when d...

5
Friendly easy and empathetic customer service when dealing with my dogs incident Reviewed on: 9th July 2024

A prompt helpful service

4
A prompt service, dealing with our cases quickly and helpfully. They kept us fully informed as the case was progressing. Refunds were sent quickly, which was a great relief to our bank. Reviewed on: 9th July 2024

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