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The Insurance Emporium: Pet Insurance reviews

4.85
Based on 5,994 reviews, last reviewed 9th Jun 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
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See only 4 star reviews
8%
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1%
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0%
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1%

Latest highest rating:

5

The best insurer I've come across The best insurer I've come across Reviewed on: 20th November 2024
Kate Gridley's avatar
Kate Gridley

Latest lowest rating:

1

Why bother with dog insurance with Emporium Having just lost my dog with a neurological ailment. Went downhill in hours, 2 emergency out of hours calls, to find Emporium will only pay out what... Read more Reviewed on: 9th June 2025
Joanne R's avatar
Joanne R

About this product

Are you looking for a new pet insurance provider? Check out our Insurance Emporium pet insurance reviews to find out if it's the right provider for you.

Insurance Emporium offers pet insurance policies for cats and dogs, with senior policies available for pets more than eight years old. Choose from a range of limited policies to only pay for what you need. For example, you may choose an accident only policy, or a public liability only policy. There are also more inclusive policies that cover your pet from a wider range of risks.

Does Insurance Emporium sound like the right insurer for your pet? Find out more about the provider and its policies by reading our reviews. Learn which policy customers chose and how secure it’s proved to be. Find out more about Insurance Emporium’s customer service and claims process. Learn how safe policyholders feel that their pets are under their policy. Read our Insurance Emporium pet insurance reviews today.

Have you had a pet insurance policy with Insurance Emporium? Tell us what animal you have and which policy you chose. Were you satisfied with your choice of policy and do you feel as though your pet is well protected? Have you made a claim, and if so, how well was it handled? Would you recommend Insurance Emporium to your family and friends? Whether good or bad, write an in-depth Insurance Emporium pet insurance review today.

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The Insurance Emporium Pet Insurance reviews (5994)

Excellent insurer

5
They very good, good cusomer service and good value for money Reviewed on: 9th July 2024

Very quick and efficient, very easy to take out new...

5
Very quick and efficient, very easy to take out new insurance or make any changes required, very sympathetic when a pet has passed away Reviewed on: 9th July 2024

Prompt payment and a happy dog

5
After major knee surgery ,vet bill was paid promptly and without argument .Insurance Emporium meant my assistance dog could have what he needed with no worry about cost. Reviewed on: 9th July 2024

Good value for cost

4
We've not had to make a claim as yet but the cost and cover if good value for cost. Reviewed on: 9th July 2024

An Old Dog

5
We have an old dog (she’s 14 yo) with a number of preexisting medical conditions - all of which are covered up to the maximum level of cover. We’ve. never had any problems with a claim. Reviewed on: 9th July 2024

Fantastic! A very efficient, professional service

5
My dog has developed a skin allergy which requires an expensive monthly injection. The Insurance Emporium have been super efficient with my insurance claims and have been at the end of the phone whenever I have had any queries. Reviewed on: 9th July 2024

Great customer service and value for money

5
I have had all my horses insured with insurance emporium for many years and they dealt with my loss with such sensitivity and have given me good value for money and great and easy customer service Reviewed on: 9th July 2024

All ways pay in good time never had a problem very f...

5
All ways pay in good time never had a problem very friendly and helpful when ring with questions Reviewed on: 9th July 2024

Perfect for my needs

5
With my renewal pet insurance fast approaching and the renewal quote going up by 80% plus additional excess increases I needed to cutback. L:ooking though the various sites i came across The Insurance Emporium which offered Accident insurance only and with the money i saved from taking out a new fully covered pet insurance i could save for them if they became ill, perfect for my needs Reviewed on: 9th July 2024

Best pet insurer out there

5
I’ve been with them for several years now and they are great on price for loyal customers with excellent service. Reviewed on: 9th July 2024

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