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The Insurance Emporium: Pet Insurance reviews

Name: Pet Insurance
Rating: 4.86 (5993 reviews)

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4.85

Based on 5,993 reviews, last reviewed 30th Dec 2024

100% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

The best insurer I've come across The best insurer I've come across Reviewed on: 20th November 2024

Latest lowest rating:

1

Inflexible customer service/communication. Missed a payment on 2nd Dec 2024. Was emailed that day and on 16th yes. But this is a busy time of year and I have ADHD and dyslexia so have difficul... Read more Reviewed on: 30th December 2024

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About this product

Are you looking for a new pet insurance provider? Check out our Insurance Emporium pet insurance reviews to find out if it's the right provider for you.

Insurance Emporium offers pet insurance policies for cats and dogs, with senior policies available for pets more than eight years old. Choose from a range of limited policies to only pay for what you need. For example, you may choose an accident only policy, or a public liability only policy. There are also more inclusive policies that cover your pet from a wider range of risks.

Does Insurance Emporium sound like the right insurer for your pet? Find out more about the provider and its policies by reading our reviews. Learn which policy customers chose and how secure it’s proved to be. Find out more about Insurance Emporium’s customer service and claims process. Learn how safe policyholders feel that their pets are under their policy. Read our Insurance Emporium pet insurance reviews today.

Have you had a pet insurance policy with Insurance Emporium? Tell us what animal you have and which policy you chose. Were you satisfied with your choice of policy and do you feel as though your pet is well protected? Have you made a claim, and if so, how well was it handled? Would you recommend Insurance Emporium to your family and friends? Whether good or bad, write an in-depth Insurance Emporium pet insurance review today.

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The Insurance Emporium Pet Insurance reviews (5993)

Super easy to get a quote

Super easy to get a quote and then insure my dog. The policy was issued quickly in a paperless format. Reviewed on: 9th July 2024

Absolutely amazing helped me so much with my dog Rad...

Absolutely amazing helped me so much with my dog Radge and were always so kind on the phone Reviewed on: 9th July 2024

Had to claim for the first time this year, they paid...

Had to claim for the first time this year, they paid promptly Reviewed on: 9th July 2024

Friendly, good service

Have always had good service, friendly and easy to deal with. Reviewed on: 9th July 2024

Great service and cost !!!

Have been using this company now for over 8 years and can highly recommend. Sensible pricing and excellent customer service. Reviewed on: 9th July 2024

Prompt Claim Settlement

I have had 2 pet insurance claims settled within the past few months by The insurance Emporium. Both transactions were handled swiftly and with good communication from them. I was particularly impressed with the first payout that was shortly after I had taken out my first insurance with them, and despite it running into several hundred pounds the claim was settled without query or delay. So thank you to them for that. Reviewed on: 9th July 2024

Friend staff and easy process.

Friend staff and easy process. Gave me a good deal on my yearly insurance. I found the claims process easy and straightforward to use. Reviewed on: 9th July 2024

Excellent prompt and proactive service

We sadly had to put in a claim early in our cover when our kitten was diagnosed with FIP. We completed the paperwork, with the vets invoices and the claim was processed very swiftly, and we were reimbursed without any delays to the full amount. The customer service was excellent and the entire process was very straightforward, and proactive - it required no followup or chasing from us. We were very impressed and will renew this year. Reviewed on: 9th July 2024

Plain English and excellent service

I have used The Insurance Emporium for pet insurance for several years. They have always been the easiest to deal with and certainly are the best at using plain English to explain their policies. Reviewed on: 9th July 2024

Excellent insurer

They very good, good cusomer service and good value for money Reviewed on: 9th July 2024

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