Write a review

Go to business site

The Insurance Emporium: Pet insurance reviews

Name: Pet insurance
Rating: 4.86 (5995 reviews)

View other The Insurance Emporium products

4.84

Based on 5,995 reviews, last reviewed 5th Sep 2025

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Would recommend Always had positive experiences and have been a customer for many years Reviewed on: 5th September 2025

Latest lowest rating:

1

Why bother with dog insurance with Emporium Having just lost my dog with a neurological ailment. Went downhill in hours, 2 emergency out of hours calls, to find Emporium will only pay out what... Read more Reviewed on: 9th June 2025

Read all reviews Write a review

About this product

The Insurance Emporium have a pet insurance policy for dogs and cats.

You can get a discount if you insure more than one pet with The Insurance Emporium. There are different policy options and special cover for older animals.

The Insurance Emporium pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used The Insurance Emporium before, you can also leave a review and share your experience.

Review The Insurance Emporium: Pet insurance now

Help others make smarter decisions by sharing your own experience.

Write a review

The Insurance Emporium Pet insurance reviews (5995)

Helpful at renewal

Always try and assist with the best renewal premium for my two dogs Reviewed on: 9th July 2024

All animals now insured with them

We initially had our two older ponies insured with The insurance Emporium we now have all our animals with them and have been pleased with the service they provide in every way. Reviewed on: 9th July 2024

Had no problem making claim for my dog.

Had no problem making claim for my dog. Able to claim through vet and i just paid excess. No issues at all Reviewed on: 9th July 2024

I have 2 animals under the insurance.

I have 2 animals under the insurance. Made 1 claim and it went through smoothly Reviewed on: 9th July 2024

Had a few claims for my dog and it’s always been han...

Had a few claims for my dog and it’s always been handled with professionalism and compassion. Good value for an excellent service Reviewed on: 9th July 2024

Great Personal Service

Always very easy to deal with, accessible via the phone and very helpful. Reviewed on: 9th July 2024

I haven't had a bad experience with The insurance Em...

I haven't had a bad experience with The insurance Emporium and always found them quite good to communicate with. Luckliy I haven't had to claim often. Reviewed on: 9th July 2024

Staff friendly and very helpful when sorting out cla...

Staff friendly and very helpful when sorting out claims, and prompt payment. Reviewed on: 9th July 2024

Peace of mind

My dog has Addison’s disease and from the minute she was diagnosed I’ve never had any worries about having to get my costs covered. They have never refused any of her tests and ongoing tests and medication. It’s very reassuring. Reviewed on: 9th July 2024

Good for horse insurance

Claims settled within a reasonable amount of time and customer service advisers were very helpful when I phoned with queries on the cover provided. Reviewed on: 9th July 2024

Do you have a different The Insurance Emporium product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Pet Insurance
from MORE THAN 2.33 from 113 reviews
Pet Insurance
from MiPet Cover 4.77 from 739 reviews
Pet Insurance
from Pet Protect 3.79 from 31 reviews

Want to see more from The Insurance Emporium?

Student Insurance
from The Insurance Emporium 5.00 from 8 reviews
Wedding insurance
from The Insurance Emporium 4.95 from 28 reviews
Caravan insurance
from The Insurance Emporium 4.90 from 359 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub