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The Insurance Emporium: Pet insurance reviews

Name: Pet insurance
Rating: 4.76 (5995 reviews)

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4.76

Based on 5,995 reviews, last reviewed 25th Aug 2026

100% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Affordable and reliable Very affordable pet insurance with plenty benefits. It's my second time being a customer of theirs and they continue to offer suitable, affordable and... Read more Reviewed on: 16th July 2026

Latest lowest rating:

1

DO NOT USE THIS COMPANY FOR PET INSURANCE. DO NOT USE THIS COMPANY FOR PET INSURANCE. I had a long battle with this company, essentially my dog requires an urgent operation and they cancelled... Read more Reviewed on: 25th August 2026

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About this product

The Insurance Emporium have a pet insurance policy for dogs and cats.

You can get a discount if you insure more than one pet with The Insurance Emporium. There are different policy options and special cover for older animals.

The Insurance Emporium pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used The Insurance Emporium before, you can also leave a review and share your experience.

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The Insurance Emporium Pet insurance reviews (5995)

I had to make a claim as one of my cats got ill.

I had to make a claim as one of my cats got ill. Everything was straight forward, I just gave my vets my insurance details and everything was done. I didn't have to wait long for my claim to be processed. Reviewed on: 9th July 2024

Great pet insurance at reasonable prices.

Great pet insurance at reasonable prices. Reviewed on: 9th July 2024

Good choice

Easy to choose the right policy. Good choice of policies. People really friendly to deal with. Claims paid quickly. Reviewed on: 9th July 2024

What a blessing

This year we have had a lot of medical problems with both of ours and although we have lost the 1st 15% of each claim it's been a god send having your insurance in place. Didn't realise each illness has the limit your insured for. Reviewed on: 9th July 2024

Great company

Great company. Very easy to claim and fast payment Reviewed on: 9th July 2024

They pay quickly and very professional

They pay quickly and very professional Reviewed on: 9th July 2024

Reliable

Good communication and easy to renew Reviewed on: 9th July 2024

Approachable, fair and affordable. Excellent company.

Approachable, fair and affordable.They strive to find you the right cover. Everything is explained with patience and clarity. Excellent. Reviewed on: 9th July 2024

Great service, pays quickly when claimed

Great service, pays quickly when claimed Reviewed on: 9th July 2024

The staff are very knowledgeable and helpful.

The staff are very knowledgeable and helpful. They go above and beyond to assist. Reviewed on: 9th July 2024

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