Write a review

Go to business site

The Insurance Emporium: Pet insurance reviews

Name: Pet insurance
Rating: 4.86 (5995 reviews)

View other The Insurance Emporium products

4.84

Based on 5,995 reviews, last reviewed 5th Sep 2025

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Would recommend Always had positive experiences and have been a customer for many years Reviewed on: 5th September 2025

Latest lowest rating:

1

Why bother with dog insurance with Emporium Having just lost my dog with a neurological ailment. Went downhill in hours, 2 emergency out of hours calls, to find Emporium will only pay out what... Read more Reviewed on: 9th June 2025

Read all reviews Write a review

About this product

The Insurance Emporium have a pet insurance policy for dogs and cats.

You can get a discount if you insure more than one pet with The Insurance Emporium. There are different policy options and special cover for older animals.

The Insurance Emporium pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used The Insurance Emporium before, you can also leave a review and share your experience.

Review The Insurance Emporium: Pet insurance now

Help others make smarter decisions by sharing your own experience.

Write a review

The Insurance Emporium Pet insurance reviews (5995)

Fantastic Lunar Policy! Highly Recommend!

We've had our dog insured with The Insurance Emporium for over 6yrs now, & the policy is their lunar policy, meaning we get £6k veterinary fees of cover each month, rather than the traditional annual policy. It is a little dearer, but its been the best investment for our dog! On the occasions we've had to make a claim, they're quick & efficient to pay out. I would highly recommend their lunar policy. Reviewed on: 9th July 2024

Quick payment

Always paid out on my pet, direct claim was very useful Reviewed on: 9th July 2024

Efficient, helpful, paid vet quickly without fuss.

Efficient, helpful, paid vet quickly without fuss. Reviewed on: 9th July 2024

The Insurance Emporium were fantastic when my sick d...

The Insurance Emporium were fantastic when my sick dog needed treatment and sent condolences and automatically cancelled my policy when he very sadly passed away. My other dog has also needed treatment and that has been handled equally well. They are really easy to deal with and claims were paid quickly. Would definitely recommend them. Reviewed on: 9th July 2024

I have been with the insurance emporium for years.

I have been with the insurance emporium for years. I have both my horse and dog insured and I am a happy customer Reviewed on: 9th July 2024

Friendly customer service good price

Friendly customer service good price Reviewed on: 9th July 2024

They have been extremely good and very efficient Whe...

They have been extremely good and very efficient When I have had to call them Reviewed on: 9th July 2024

Value for money. Professional company.

Quite expensive but no quibble when making a claim. Good value. Reviewed on: 9th July 2024

Highly recommended

Caring and compassionate when I lost my cat. Settled my claim quickly and understood my complex queries, kind as well. No issues with communication. Would recommend to family and friends. Staff are friendly and knowledgeable Reviewed on: 9th July 2024

Brilliant experience when our dog needed urgent surg...

Brilliant experience when our dog needed urgent surgery. Payment was fast and communication excellent Reviewed on: 9th July 2024

Do you have a different The Insurance Emporium product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Pet Insurance
from LV (Liverpool Victoria) 3.42 from 14 reviews
Pet insurance
from Petplan 4.87 from 2341 reviews
Pet Insurance
from Pets At Home 4.08 from 6 reviews

Want to see more from The Insurance Emporium?

Student Insurance
from The Insurance Emporium 5.00 from 8 reviews
Wedding insurance
from The Insurance Emporium 4.95 from 28 reviews
Caravan insurance
from The Insurance Emporium 4.90 from 359 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub