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The Insurance Emporium: Pet insurance reviews

Name: Pet insurance
Rating: 4.76 (5995 reviews)

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4.76

Based on 5,995 reviews, last reviewed 25th Aug 2026

100% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Affordable and reliable Very affordable pet insurance with plenty benefits. It's my second time being a customer of theirs and they continue to offer suitable, affordable and... Read more Reviewed on: 16th July 2026

Latest lowest rating:

1

DO NOT USE THIS COMPANY FOR PET INSURANCE. DO NOT USE THIS COMPANY FOR PET INSURANCE. I had a long battle with this company, essentially my dog requires an urgent operation and they cancelled... Read more Reviewed on: 25th August 2026

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About this product

The Insurance Emporium have a pet insurance policy for dogs and cats.

You can get a discount if you insure more than one pet with The Insurance Emporium. There are different policy options and special cover for older animals.

The Insurance Emporium pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used The Insurance Emporium before, you can also leave a review and share your experience.

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The Insurance Emporium Pet insurance reviews (5995)

Excellent service .

Excellent service . Rapid settlement Reviewed on: 9th July 2024

A happy customer!

I have had several claims now and have had a pleasant experience each time. The process is simple, they are easy to deal with and everything gets completed in a timely manner. The last thing you need is any challenges when you have a poorly pet, The Insurance Emporium have always delivered! Reviewed on: 9th July 2024

Good value for money and great service.

Good value for money and great service. Reviewed on: 9th July 2024

Very professional and friendly - excellent service,...

Very professional and friendly - excellent service, with low wait times Reviewed on: 9th July 2024

The best pet insurance company

Great price and great benefit. Almost half the price of my other quotes with exactly the same level of cover. Reviewed on: 9th July 2024

Very helpful call centre staff when had query on pol...

Very helpful call centre staff when had query on policy - and saved me money. Rapid claims settlement Reviewed on: 9th July 2024

By far the best pet insurance company there is

I am astounded at how easy it is to settle a claim with Emporium. Absolutely no quibbles at all Reviewed on: 9th July 2024

Good pricing, good communication, easy to set up, fr...

Good pricing, good communication, easy to set up, friendly. They were really helpful when I had to make my first claim. Reviewed on: 9th July 2024

Competitive and easy to arrange

Very competitive insurance and easy to arrange. Just what we needed for our dog. Reviewed on: 9th July 2024

Cheap and easy

Cheapest with good coverage, Very easy to purchase Reviewed on: 9th July 2024

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