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Tide: Business Banking reviews

Name: Business Banking
Rating: 4.72 (5696 reviews)

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4.72

Based on 5,696 reviews, last reviewed 25th Mar 2026

300% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

89%

Latest highest rating:

4

great products and customer service great products and customer service Reviewed on: 25th March 2026

Latest lowest rating:

1

Awful experience I applied to tide with a £80 incentive offer. The account took 3 weeks to open. Support was non existent and after using the account for a few months,... Read more Reviewed on: 14th January 2026

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About this product

Want to read Tide Business Banking reviews from small business owners like you? Read them here on Smart Money People, where our community of reviewers share their experiences on things like charges on the account, availability of capital and customer service, and anything else to do with this innovative business banking account. Already used Tide's business banking account? Please post a quick review yourself, and help out other small business owners who are looking to decide if this is the right solution for their needs!

Tide Business Banking reviews (5696)

Review of the Tide, Business Banking:

Easy to use and great support

The app is really easy to use, the online platform is also very intuitive and for the few occasions I have had technical questions the team have come back to me and answered very quickly. Reviewed on: 7th April 2023

Basic banking for business

Basic business account is easy to use always adding new features. I think the new sleek look improved function of the app and how fast it responds. The invoice system is easy can add your logo to the top left and you can add a payment link if they wish to pay on card. Reviewed on: 15th February 2023

Quick and supportive

I am using them from 3 years and never had any issues! Reviewed on: 15th February 2023

Good overall service

Good app and customer service. I would recommend. Reviewed on: 15th February 2023

Not enough functionality when compared to Starling or high street banking apps.

The app is limited. For businesses, it's useful to get a heads up the day before in terms of DDs and SOs. Also, a time to clear funds by option. Reviewed on: 15th February 2023

Best online business bank

Fast access, fast reply, great customer service Reviewed on: 15th February 2023

Scammers Behaviour

Avoid at all costs. They are scammers and Starling is much more professional. There was an error from their side and when I wanted to file a formal complaint, I got contacted by a manager asking me to wait and I waited with no resolution. Now, my customer service messages are being ignored. Scammers behaviour. Reviewed on: 14th February 2023

Simple and Efficient

Really easy to use Interface with simple amd well organised menues. I really like the invoice layout, it looks professional and very classy. Reviewed on: 14th February 2023

Amazing

Started a small ltd company up still in my first year it have been hard and with the help off tide thay have been amazing Reviewed on: 14th February 2023

Efficiency

Most efficient and fast forward banking service. Reviewed on: 14th February 2023

Exceptional! Outstanding! Way beyond expectations!

I thought I was in dreamland - I have received good customer service in the past but this was exceptional. Nelly not only recognised my voice when I called back, I had got stuck again, she also remembered exactly what my difficulty had been. Then slowly, really patiently, Kelly waited while I carried out all the steps in the application process, problem-solving all the issues I was having - I was applying from abroad. But she could have only done this by having in-depth knowledge about how the Tide App worked, and how to change my phone settings that were blocking the process. It did not stop there, Nelly checked my application on the system and quickly identified additional information the assessors would need to process my application. Thereby shortcutting an email exchange. I am assured that any future problems I may have will be resolved with care and concern. Reviewed on: 14th February 2023

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