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Tide: Business Banking reviews

4.76
Based on 5,677 reviews, last reviewed 15th Jan 2025
No new 5 star reviews
in the past 90 days
25% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
3%

Latest highest rating:

5

Very good At the moment no problem, not expensive for fees Reviewed on: 28th May 2024
Federica 's avatar
Federica

Latest lowest rating:

1

I am incredibly dissatisfied with Tide and their ser... I am incredibly dissatisfied with Tide and their service. They have wasted my valuable time with unnecessary bureaucracy and a complete lack of effici... Read more Reviewed on: 15th January 2025
George's avatar
George

About this product

Want to read Tide Business Banking reviews from small business owners like you? Read them here on Smart Money People, where our community of reviewers share their experiences on things like charges on the account, availability of capital and customer service, and anything else to do with this innovative business banking account. Already used Tide's business banking account? Please post a quick review yourself, and help out other small business owners who are looking to decide if this is the right solution for their needs!

Tide Business Banking reviews (5677)

Review of the Tide, Business Banking:

5 years of unhappiness

1
I am with Tide Bank since 2019. I am a Tide Plus member. The journey has not been that good so far. The debit card issued was not accepted by many merchants especially at petrol pumps. This is now resolved in 2024 after making numerous complaints and perhaps by many customers. I just have been a victim of fraud through debit card. The transaction took place without my knowledge and Tide Bank has been very-very slow in taking action on it. It has been over 2 months. I get phone calls from their Sales Team to upgrade the account but when I am a victim of fraud, their team ask me on email if they can call me. How bizarre is this!! Recently, I made payments to my regular suppliers and paid salary. All the beneficiaries bank accounts showed my personal name instead of my Busniess Name. This is so appalling and unacceptable. A lot many times my cleints struggle to find my business name when they have to make a payment via BACS from their bank, I receive screenshots from my customers alerting that the Sort Code and Account Number I provide for Tide bank doesn't match. At this stage, I have to advise my customer to pay £1 and I will confirm its receipt and then they can make me the remaining payment. In conclusion, I am not a happy customer/member of Tide. There are various flaws in their system and they are too late in addressing them. Reviewed on: 22nd November 2024

Great app

5
Great experiences with this bank. Definitely worth of considering for everyone. Mobile app is having clean interface and is easy to work with. Reviewed on: 13th April 2023

Simplest Business Banking

5
I have been through three high street banks with my business account but since Tide, I discovered that everything can be done easily, smoothly, and without much attention. All are connected to Intuit Quickbooks and easily organized. Reasonable fees and very good customer support. Reviewed on: 12th April 2023

Great customer service and always seeking to improve

4
I have found Tide a really friendly and useful banking service for my small business, always responsive to new suggestions and seeking to improve services. Reviewed on: 12th April 2023

Tiding expectations

5
Tide has been great for me and my business, been with them for around 2 years and the thing i like most is there UI which is quick and simple with not too many notifications all the time and customer support is great too. Feels like a modern young company with their heads screwed on. Reviewed on: 12th April 2023

Tide is simple, quick and efficient

5
Tide business banking is brilliant Reviewed on: 12th April 2023

Great product

5
Started using tide for my business banking and found it a great product. Easy to use. Would recommend. Reviewed on: 12th April 2023

Best Fintech Mobile App and Services

5
Tide is undoubtedly one of the best fintech mobile apps available in the market today. With its user-friendly interface and a host of innovative features, Tide offers an unparalleled banking experience for its customers. One of the most impressive features of the Tide app is its ability to seamlessly integrate with a range of other software and applications, making it an incredibly versatile platform for businesses of all sizes. This means that users can easily manage their finances, payments, and invoicing in one convenient location, without the need for multiple apps or software programs. Tide also offers a range of other useful features, including real-time notifications for transactions and account balances, the ability to set up multiple accounts, and access to a range of financial reports and analytics tools. Additionally, the app provides users with the option to apply for a business account in just a few simple steps, making it an ideal choice for entrepreneurs and small business owners who need to manage their finances on the go. In terms of security, Tide uses the latest encryption technologies to protect customer data, ensuring that all transactions and account information are kept safe and secure at all times. Overall, Tide is an exceptional fintech mobile app that provides a range of innovative features and tools to help businesses manage their finances more effectively. Whether you're a small business owner or a large corporation, Tide is definitely worth considering if you're looking for a reliable and efficient banking solution. Reviewed on: 12th April 2023

Amazing

5
Very easy to sign up and customer service is spot on Reviewed on: 11th April 2023

Fantastic communication making banking a breeze!

5
Check the banking app. You can do so much with this! With the added benefit of great customer service, why look anywhere else!! Reviewed on: 11th April 2023

Great!

5
No problems so far and all has been straight forward Reviewed on: 11th April 2023

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