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Tide: Business Banking reviews

4.72
Based on 5,696 reviews, last reviewed 25th Mar 2026
300% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
3%

Latest highest rating:

4

great products and customer service great products and customer service Reviewed on: 25th March 2026
Julie Klug's avatar
Julie Klug

Latest lowest rating:

1

Awful experience I applied to tide with a £80 incentive offer. The account took 3 weeks to open. Support was non existent and after using the account for a few months,... Read more Reviewed on: 14th January 2026
Jon R's avatar
Jon R

About this product

Want to read Tide Business Banking reviews from small business owners like you? Read them here on Smart Money People, where our community of reviewers share their experiences on things like charges on the account, availability of capital and customer service, and anything else to do with this innovative business banking account. Already used Tide's business banking account? Please post a quick review yourself, and help out other small business owners who are looking to decide if this is the right solution for their needs!

Tide Business Banking reviews (5696)

Review of the Tide, Business Banking:

Easy to use and great support

5
The app is really easy to use, the online platform is also very intuitive and for the few occasions I have had technical questions the team have come back to me and answered very quickly. Reviewed on: 7th April 2023

Using tide

4
Just stunning using everyday my tide accounts either with easy and quick payment Reviewed on: 29th January 2022

Excellent service

5
Excellent service I’m with tide last 2 years all good. Thx Reviewed on: 29th January 2022

Why on earth did I put up with my old bank?

5
HSBC, took 4 months to set up new bank account. After being with them less than a year, they wanted to investigate me for money laundering, which I had no problem with because I have nothing to hide but without their telephone banking set up, I can't answer their questions. To set up banking I spent more than 4.5 hours on hold, in the end i left them & came to TIDE. One day to set up, instant help if you need it. Great app. Easy to get into the web version. Everything seems easy - which begs the question, why was I so loyal to HSBC & why are they so rubbish? Reviewed on: 29th January 2022

Best platform ever

5
Very professional and efficient Reviewed on: 29th January 2022

The perfect business bank account

5
Tide have been nothing but helpful and understanding through the pandemics. The helpful chat out of hrs is responded to quickly and very helpful and alway sort every that was asked of them . 10/10 Reviewed on: 29th January 2022

Fantastic Customer Service

5
The Tide Team have shown me undoubtedly the most professional customer service I've ever experienced. Since joining them just over 2 years ago my business has flourished with the help of the staff the create the platform. From the front line to the technical aspects I couldn't ask for anything more. Thanks for all your hard work and dedication. Reviewed on: 29th January 2022

Review

5
Excellent service. Very easy to use. Value for money Reviewed on: 29th January 2022

Excellent business banking who value your custom

5
After trying a number of business banks during lockdown, no one could offer an account, either too busy or we were too new for them. Tide offered us an account with all the facilities we needed and have since then given us excellent service and made it easy to trade. Reviewed on: 29th January 2022

Excellent service

5
Easy to set up account and quick Reviewed on: 29th January 2022

Easy setup and good customer service

5
Was easy to get setup, linked to QuickBooks works well and when I’ve needed customer service they’ve been quick and helpful Reviewed on: 29th January 2022