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Tide: Business Banking reviews

4.72
Based on 5,696 reviews, last reviewed 25th Mar 2026
300% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
3%

Latest highest rating:

4

great products and customer service great products and customer service Reviewed on: 25th March 2026
Julie Klug's avatar
Julie Klug

Latest lowest rating:

1

Awful experience I applied to tide with a £80 incentive offer. The account took 3 weeks to open. Support was non existent and after using the account for a few months,... Read more Reviewed on: 14th January 2026
Jon R's avatar
Jon R

About this product

Want to read Tide Business Banking reviews from small business owners like you? Read them here on Smart Money People, where our community of reviewers share their experiences on things like charges on the account, availability of capital and customer service, and anything else to do with this innovative business banking account. Already used Tide's business banking account? Please post a quick review yourself, and help out other small business owners who are looking to decide if this is the right solution for their needs!

Tide Business Banking reviews (5696)

Review of the Tide, Business Banking:

Easy to use and great support

5
The app is really easy to use, the online platform is also very intuitive and for the few occasions I have had technical questions the team have come back to me and answered very quickly. Reviewed on: 7th April 2023

Easy and uncomplicated to set up my bank card arrived with a few days instead of weeks with other banks I felt confident I could start my business with back up of a real bank

5
I have no problem recommending this bank to my friends. In fact a number of them have opened accounts already. Reviewed on: 31st March 2021

So easy to open an account a d effortless to use on line

5
Opened an account 4 months ago and find it so easy to use Reviewed on: 30th March 2021

Poor customer service

1
I opened an business account for my company after 6 months they said they have to close my account because they don’t sport limited companies. Why did you open first place? Dodge company Reviewed on: 30th March 2021

Excellent for new business set ups, very quick and easy

5
Never have to wait long on a response from support when needed Reviewed on: 30th March 2021

Good

5
Very happy with tide and you can phone are massage 24/7 Reviewed on: 30th March 2021

Excellent business bank

5
Great banking facilities with customer services to match Reviewed on: 30th March 2021

Great small business account

5
Moved over to Tide from NatWest. The account works fantastically well from the notifications of payments to easy accounting. Brilliant. Reviewed on: 29th March 2021

Simple and Supportive

4
I set up a Tide Business Account in 2020 and it was very simple to do and the product/service both via a laptop or smartphone is very easy to use. Reviewed on: 26th March 2021

Clear, easy banking for SMEs

5
Tide was easy to set up, comprehensive in the tools offered and made it simple to manage my income and outgoings. Reviewed on: 26th March 2021

Awful experience

2
This bank has been terrible during the pandemic. They stopped offering bounce back loans and other government assistance programmes, leaving their small business owner users stuck. The app is clunky and the amount of integrations are subpar compared to other challenger banks. Would not recommend. Reviewed on: 26th March 2021