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Tide: Business Banking reviews

View other Tide products
4.71
Based on 5,693 reviews, last reviewed 20th Feb 2026
100% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
7%
See only 3 star reviews
1%
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0%
See only 1 star reviews
3%

Latest highest rating:

5

Great for business owners, they work with you all th... Great for business owners, they work with you all through Reviewed on: 20th February 2026
Abike A's avatar
Abike A

Latest lowest rating:

1

Awful experience I applied to tide with a £80 incentive offer. The account took 3 weeks to open. Support was non existent and after using the account for a few months,... Read more Reviewed on: 14th January 2026
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Jon R
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About this product

Want to read Tide Business Banking reviews from small business owners like you? Read them here on Smart Money People, where our community of reviewers share their experiences on things like charges on the account, availability of capital and customer service, and anything else to do with this innovative business banking account. Already used Tide's business banking account? Please post a quick review yourself, and help out other small business owners who are looking to decide if this is the right solution for their needs!

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Tide Business Banking reviews (5693)

Wicked App

5
Sleek and fast platform. I like the invoicing tool Reviewed on: 18th January 2021
Keta's avatar
Keta

Excellent online bank with lots of extras

5
Tide offer a great online service, the features such as loading invoices and receipts using the app and being able to add notes on transactions etc is really useful. The online support is very good also, while Tide doesn’t have every feature that a high street bank does, for us as a small company they fulfil our needs and hopefully we will continue to grow with them Reviewed on: 18th January 2021
Lucy Rawcliffe's avatar
Lucy Rawcliffe

Fantastic bank account

5
I've had my tide account for about 3 years and it's brilliant and just keeps getting better. Great to use, great customer services and it gets better each year. Reviewed on: 18th January 2021
Jane moss's avatar
Jane moss

Great Bank

5
Everything you need from a business bank Reviewed on: 18th January 2021
Juliancoll40@gmail.com's avatar
[email protected]

Customer friendly banking with a great platform

5
Tide Bank have supported my small business since we started operating in July 2019. Not only is the online banking platform faster and more easy to use than other banking platforms we have tried, but the customer service is second to none which is why we have remained loyal customers to Tide Bank. We have since recommended this bank to many of our friends and local businesses. Reviewed on: 18th January 2021
Tahiti Bar's avatar
Tahiti Bar

Nonsense!

1
Nonsense! I've been called and told that my account will be approved and afterwards received an email that they don approved my selfie - WHICH I DID HOW THEY ASKED and it was accepted. I'd rather wait and go for the high street bank! PS: This won't help your credit scoring also. Reviewed on: 16th December 2020
Kristian Di Vogli Costica's avatar
Kristian Di Vogli Costica

Keep away from this company

1
Do not use this company. Early on in the pandemic, I was offered a £1,000 credit facility for a fixed monthly payment (equivalent to Wonga/Payday loans in cost!!). Unfortunately, my drivers license expired in January and my mobile phone broke and I have not able to access my account since March. Fee's continued to accrue, transactions which should not have been authorised were coming out of the account and I was refused access to my account for 7 months as I was unable to verify my ID, which was impossible as the DVLA was closed and only printing licenses for key workers. Therefore I could not access my account at all. I am now being requested that I pay them £1,000, despite this being almost entirely made up of their own fees for a service I was unable to use. They refused to waive any fees and made threats to take legal action if I did not pay this amount in full, despite my company closing down due to Coronavirus. I tried to compromise with them and asked that at least a couple of months of fees be waived (£60 per month), this was also declined by them. Do not use this company, they will take whatever they can get, no matter your situation. Their support is non-existant and their staff are incompetent and refuse to take into consideration any other views but their own. As of today's date, I still don't have access to my account and am unable to assess any of the transactions they 'claim' I owe them. Note: If tide support reply to this, then they are just trying to make themselves look good, the reality is they have ignored emails for 5+ days at a time, then said I was outside of their 'time-frame'. The issue was also escalated to a manager, who clearly did not read the entire email thread and made accusations against me which were false, trying to pass blame. Reviewed on: 13th October 2020
NG's avatar
NG

Cheap. And not cheerful about it.

1
Cheap, and not cheap and cheerful. Don't pay for tide plus either. They do NOT answer your phone calls, or call you back. Couldn't get them to answer my emails either. I tried for about two months. Complete waste of money. Reviewed on: 25th September 2020
Andrew's avatar
Andrew

AWFUL experience, stay away

1
Awful experience, I've been with them 8mths, and moving ASAP. I have my account hacked and large monies taken, it them them a week to respond to my message and refund the money. I was sat for days stressed, yet they didnt respond to my messages. I applied in May for their bounce back loans, and believe I was one of the first, I contacted twice to be told "You're near the top, wont be long", after 3mths waiting I then receive an email like everyone else saying they stopped doing it. Totally disappointing, how NOT to run a business. Today just had my HSBC account approved and opened, thankfully transferring all my business and monies away from TIDE. STAY AWAY from them. Reviewed on: 13th August 2020
Gary Vaughan's avatar
Gary Vaughan

WARNING! Tide may remove access to your money without notice and for no reason.

1
Although initially impressed I have to give this 1 star due to a SERIOUS PROBLEM with Tide’s app which might mean you lose access to your money. The only way to access your money is via the app, you can’t speak to an agent, not even in an emergency. So if, for no reason, the app on your device stops working there is no way to access your money. NONE. Recently my app displayed a message saying “For security reasons the Tide app us unable to run on this device”. Even re-installing the app doesn’t fix this. When I contacted Tide support via the only route possible, messaging, I never got a response after several days! So I had to go to their complaints department – this is clearly completely unacceptable. Just to be clear, the Tide app can remove access to your money without any notice and if you need to access it, then tough, you can’t. There is no emergency number, nothing. The unsatisfactory and generic response I received days later was “This issue most commonly occurs when the device on which the Tide app is running is recognized as jailbroken or has malware on it. I would advise going through all apps on your device and uninstalling any potentially malicious apps or, alternatively, you can do a full factory reset of your device.” As my device is not jailbroken and any apps I downloaded are recognisable ones from the Apple app store this makes little sense. So if I want access to my money, even to close the account, I have no option but to spend HOURS deleting and re-installing apps or doing a phone factory reset. How can this be a solution? HOW? All my other banking apps work perfectly fine and they are secure. Checking online forums, many other users have experienced this problem. It’s clearly an IT glitch which Tide hasn’t worked out yet and because of that they’re sending customers a perfectly unacceptable generic response which isn’t a satisfactory solution. Until Tide’s app developers work out what’s going on and prevents customers from losing access to their money I suggest you sign-up with one of Tide’s competitors. Reviewed on: 10th June 2020
mkyni's avatar
mkyni

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