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Tide: Business Banking reviews

Name: Business Banking
Rating: 4.79 (5690 reviews)

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4.69

Based on 5,690 reviews, last reviewed 9th Jul 2025

86% decrease in 5 star reviews

in the past 90 days

60% decrease in 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

I do my business banking with them and great service... I do my business banking with them and great service, product and nice app Reviewed on: 12th June 2025

Latest lowest rating:

1

The worst customer service with Tide. I have two business accounts with Tide. The last five days have been pure hell after they paused my business accounts without notice. There’s no one t... Read more Reviewed on: 9th July 2025

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About this product

Want to read Tide Business Banking reviews from small business owners like you? Read them here on Smart Money People, where our community of reviewers share their experiences on things like charges on the account, availability of capital and customer service, and anything else to do with this innovative business banking account. Already used Tide's business banking account? Please post a quick review yourself, and help out other small business owners who are looking to decide if this is the right solution for their needs!

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Tide Business Banking reviews (5690)

Great!

Tide is a great business banking app it’s simple and easy to use! Reviewed on: 7th April 2023

Tide Business Account

Have had nothing but great experiences using Tides Business account. It is so easy to use and they're assistance is efficient and descriptive. Would recommend to anyone looking especially if you are a new business owner. Reviewed on: 7th April 2023

Simple and user friendly

I love how easy to use Tide is. The app is simple and user friendly and it's great to be supporting an independent that is way more ethical than the big name banks. I wish they did personal current accounts. My only issue was that when my account was compromised, a payment was able to go out that I didn't authorise and I wasn't able to claim that money back or speak to anyone that could help me. This was an isolated incident 3 years ago though, so this may have improved since then. I certainly don't have any day to day issues. Love Tide Reviewed on: 7th April 2023

Easy to apply

Excellent for my invoices and for my accountancy. Reviewed on: 7th April 2023

Easy

Great bank to use, and everything is straightforward. Reviewed on: 7th April 2023

Customer Support is Excellent

In a time when customer support is an unhelpful bot repeated FAQ's, Tide really stands out. They didn't have a lot of features when I first signed up, but they are continuously improving their product and it always seems to be in the right direction. One thing I hope they never lose is their customer support. Any time I have any sort of issue, question, or misunderstanding, their live chat puts me straight through to a human who get everything straightened out for me before I have time to get frustrated. Keep up the hard work Tide and I won't be going anywhere else. Reviewed on: 7th April 2023

The best business account

Bank account who is trying to help the businesses. Reviewed on: 7th April 2023

Easy to use

We haven't had any difficulties in using Tide. Set up was easy, access isn't a problem and we continue to operate Tide for all 4 of our businesses Reviewed on: 7th April 2023

Safe, secure and easy to use!

Tide App is excellent and easy to use. Very user friendly interface makes online banking fun to use and the accessible metrics on business performance are an added bonus! Would definitely recommend to businesses of all sizes! Reviewed on: 7th April 2023

User friendly

Simple, easy to use app. Clear up-to-date information available all the time. Reviewed on: 7th April 2023

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