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Tide: Business Banking reviews

Name: Business Banking
Rating: 4.79 (5687 reviews)

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4.68

Based on 5,687 reviews, last reviewed 25th Apr 2025

700% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

Good, simple. Good, simple. Always feel like they have my back Reviewed on: 8th April 2025

Latest lowest rating:

1

They have frozen the business account and all the m... They have frozen the business account and all the money that the account was holding because of "security reasons", but the problem is that they are ... Read more Reviewed on: 25th April 2025

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About this product

Want to read Tide Business Banking reviews from small business owners like you? Read them here on Smart Money People, where our community of reviewers share their experiences on things like charges on the account, availability of capital and customer service, and anything else to do with this innovative business banking account. Already used Tide's business banking account? Please post a quick review yourself, and help out other small business owners who are looking to decide if this is the right solution for their needs!

Tide Business Banking reviews (5687)

Review of the Tide, Business Banking:

By far, this is one of the worst banking services I...

By far, this is one of the worst banking services I have ever used. My experience has been poor from the start. They had the audacity to keep incoming payments pending due to internal processes, although I had provided the required information multiple times to multiple advisors. This resulted in financial implications for me as an individual. The worst part came last week when I realized I was completely unable to make any payments. My funds are currently inaccessible—no card payments, no transfers to my personal account, and no ability to pay invoices. Thousands of pounds are stuck, and I have been chasing this issue with multiple advisors for the past four days. It turns out that the team supposedly responsible for resolving this only works Monday to Friday. At no point have I been given a timeline for when I can expect this to be resolved, nor have I received a clear explanation as to why it happened. The only response I get from agents is that they are "chasing it for me." Furthermore, I now risk late payment fees, as I have been unable to move funds from my business account with Tide to cover direct debits linked to my personal account. This situation is completely unnecessary and unethical. It is unacceptable for a financial institution entrusted with business accounts to fail its customers this way. Reviewed on: 3rd February 2025

Amazing

Very easy to sign up and customer service is spot on Reviewed on: 11th April 2023

Fantastic communication making banking a breeze!

Check the banking app. You can do so much with this! With the added benefit of great customer service, why look anywhere else!! Reviewed on: 11th April 2023

Great!

No problems so far and all has been straight forward Reviewed on: 11th April 2023

Easy & Stress Free

Easy stress free business banking. Great app to speed up transactions, adding payees and doing accounting on the go which is really important to me. Reviewed on: 11th April 2023

Yesmeen is fantastic

Fantastic customer service and really informative, was so sure but she managed to convince me to open a business account WITH tide Reviewed on: 11th April 2023

Yesmeen is great at this

Yesmeen should get a promotion as her customer service skills are above and beyond, she was so patient and informative, gave me really great advice Reviewed on: 11th April 2023

Yesmeen

Never had an account opened this quickly, extremely effective customer experience with no time wasted at all Reviewed on: 11th April 2023

Yesmeen is awesome

She helped me setup my account very quickly and customer service is top notch Reviewed on: 11th April 2023

Feedback

Friendly and helpful easy to contact with Reviewed on: 11th April 2023

Us Joining Tide

Tide is a Fantastic Business Bank, and Great for Us as Entrepreneurs, and Multi-Businesses Owners, Like Ourselves, Fantastic, Reviewed on: 11th April 2023

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