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Triodos Bank: Current account reviews

Name: Current account
Rating: 4.86 (10946 reviews)

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4.86

Based on 10,946 reviews, last reviewed 29th May 2026

1261% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Great ethos, great app, happy customer! Great ethos, great app, happy customer! Reviewed on: 29th May 2026

Latest lowest rating:

2

No email Go to their website and you'll see there is no way to email them with a question. Extremely unhelpful. I gave up in the end. Reviewed on: 29th April 2026

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About this product

The Triodos Personal Current Account has a low monthly fee.

You can manage your account via an app and there’s a Bristol-based contact team if you need support. Triodos don’t offer an overdraft facility or immediate faster payments. You’ll get text message alerts to help you manage your money and online statement.

Triodos Personal Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Triodos before, you can also leave a review and share your experience.

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Triodos Bank Current account reviews (10946)

A fantastic banking experience.

A fantastic banking experience. I moved from two other major high street banks to consolidate my accounts for the ethics of Triodos' investments, their ethical charging practices (both previous banks - Lloyds and Natwest - deployed punitive charging practices that would affect the least wealthy customers), excellent customer service and value for money. I was not dissapointed. A surprisingly excellent bank. Reviewed on: 26th March 2026

Reply from Triodos Bank Hi Mike, Thank you for your review. We’re pleased to hear you enjoy being a Triodos customer and using your finance to drive positive change. Kind Regards, Jennifer Response date: 27th March 2026

Excellent customer service

I am very satisfied with the customer service. I can talk to human beings. They take fraud prevention very serious (sometimes adding extra time for transfers but I wouldn't want it the other way round). Reviewed on: 26th March 2026

Reply from Triodos Bank Hi Fatima, Thank you for your review and positive feedback. We’re delighted to hear that you enjoy being a Triodos customer and that you’re pleased with our customer service. Kind Regards, Jennifer Response date: 27th March 2026

Ethics and transparency are not traded for convenience

Initially Triodos banking app looked a bit dates and behind, but with recent changes and addition of "insights" it makes it on par with modern banking experience giving you a sense of control of your finances. The transparency, sustainability and ethical credentials have an enormous value to me and with the experience I have above I am convinced you do not sacrifice any convenience. Reviewed on: 26th March 2026

Reply from Triodos Bank Hi Robert, Thank you for taking the time to leave us a review. We’re glad to hear you enjoy being a part of our sustainable banking community and putting your money towards positive change. We really appreciate your support and are delighted to have you as a customer. Kind Regards, Jennifer Response date: 27th March 2026

Ethical bank

I changed to Triodos because of its ethical views and community driven projects. Reviewed on: 26th March 2026

Reply from Triodos Bank Hello, Thank you for taking the time to leave us a review. We’re delighted to have you as a customer and thank you for your support. Kind Regards, Jennifer Response date: 27th March 2026

Professional, efficient ethical bank

great banking app, very easy to use. So fantastic to know that I'm banking with an ethical company. Reviewed on: 26th March 2026

Reply from Triodos Bank Hi Harriet, Thank you for your review and positive feedback. We’re delighted to hear that you enjoy being a Triodos customer and that you’re pleased with our app. Kind Regards, Jennifer Response date: 26th March 2026

Fantastic alternative bank to high street banks

Fantastic alternative bank to the main high street banking. I moved because of their ethos, which is lacking across the rest of the industry. Reviewed on: 26th March 2026

Reply from Triodos Bank Hello, Thank you for taking the time to leave us a review. We’re glad to hear you enjoy being a part of our sustainable banking community and putting your money towards positive change. We really appreciate your support and are delighted to have you as a customer. Kind Regards, Jennifer Response date: 26th March 2026

Straightforward and easy access to an ethical account!

Setting up an account was straightforward, and access to the app is easy and clear. Can't rate Triodos highly enough. Reviewed on: 26th March 2026

Reply from Triodos Bank Hello, Thank you for your review and positive feedback. We’re delighted to hear that you enjoy being a Triodos customer and that you’re pleased with our app. Kind Regards, Jennifer Response date: 26th March 2026

Good ethical banking

Have had no issues with triodos and can recommend the current account and ethical investment platform. Reviewed on: 26th March 2026

Reply from Triodos Bank Hi Alex, Thank you for taking the time to leave us a review. We’re delighted to have you as a customer and thank you for your support. Kind Regards, Jennifer Response date: 26th March 2026

Easy to use online app.

Easy to use online app. Secure. Reassuring that money is with an ethical bank. Reviewed on: 26th March 2026

Reply from Triodos Bank Hi Colin, Thank you for your review and positive feedback. We’re delighted to hear that you enjoy being a Triodos customer and that you’re pleased with our app. Kind Regards, Jennifer Response date: 26th March 2026

Triodos are wonderful and offer a genuine alterative...

Triodos are wonderful and offer a genuine alterative to neo-liberal banking Reviewed on: 26th March 2026

Reply from Triodos Bank Hi Sam, Thank you for your review. We’re pleased to hear you enjoy being a Triodos customer and using your finance to drive positive change. Kind Regards, Jennifer Response date: 26th March 2026

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