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Triodos Bank: Current account reviews

Name: Current account
Rating: 4.86 (10946 reviews)

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4.86

Based on 10,946 reviews, last reviewed 29th May 2026

1261% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Great ethos, great app, happy customer! Great ethos, great app, happy customer! Reviewed on: 29th May 2026

Latest lowest rating:

2

No email Go to their website and you'll see there is no way to email them with a question. Extremely unhelpful. I gave up in the end. Reviewed on: 29th April 2026

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About this product

The Triodos Personal Current Account has a low monthly fee.

You can manage your account via an app and there’s a Bristol-based contact team if you need support. Triodos don’t offer an overdraft facility or immediate faster payments. You’ll get text message alerts to help you manage your money and online statement.

Triodos Personal Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Triodos before, you can also leave a review and share your experience.

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Triodos Bank Current account reviews (10946)

A Simple, Transparent Bank That Aligns With Your Values

I’ve used Triodos Bank’s current account for some years now. What sets it apart is its genuinely ethical approach and focus on responsible banking. Knowing that my money is being used to support positive initiatives makes a big difference to me. I love that Triodos is transparent about where funds go. The account itself is simple but effective. The mobile app is easy to use, and it covers all the essentials. For day-to-day use, it works smoothly and reliably. Yes, there’s a small monthly fee (£3), but I see that as a fair trade-off for a bank that priorities ethics and transparency. Overall, it’s a great choice if you want your banking to align with your values without sacrificing functionality. Reviewed on: 30th March 2026

Reply from Triodos Bank Hi Anna, Thank you for taking the time to leave us a review. We’re glad to hear you enjoy being a part of our sustainable banking community and putting your money towards positive change. We really appreciate your support and are delighted to have you as a customer. Kind Regards, Jennifer Response date: 1st April 2026

banks one aim - invest ethically & environmentally

This bank is one of the most important banks out there. Yes it takes care of my money but much much more importantly it takes care of the planet with my money. Why does anyone else bother with a current account in another bank that doesn’t invest in saving the planet I ask myself? I wish more banks did this but they want money for themselves rather than investing ethically. This bank should win to raise the profile. Probably most people don’t think about how their money is used. If they did they’d file me! Reviewed on: 29th March 2026

Reply from Triodos Bank Hello, Thank you for taking the time to leave us a review. We’re glad to hear you enjoy being a part of our sustainable banking community and putting your money towards positive change. We really appreciate your support and are delighted to have you as a customer. Kind Regards, Jennifer Response date: 30th March 2026

Triodos is a bank with the correct objectives

Triodos is a bank with the correct objectives, allied to good customer service and a simple and efficient telephone app. Telephone agents are helpful and knowledgeable. Reviewed on: 29th March 2026

Reply from Triodos Bank Hi Paul, Thank you for taking the time to leave us a review. We’re delighted to have you as a customer and thank you for your support. Kind Regards, Jennifer Response date: 30th March 2026

Ethical banking with fantastic customer service

Ethical banking with fantastic customer service Reviewed on: 28th March 2026

Reply from Triodos Bank Hi Sarah, Thank you for your review and positive feedback. We’re delighted to hear that you enjoy being a Triodos customer and that you’re pleased with our customer service. Kind Regards, Jennifer Response date: 30th March 2026

A truly ethical bank, with great customer service.

A few years ago, I discovered that choosing where to keep/save/invest your money is one of the most important ethical choices you can make. I knew I had to move my money out of my existing accounts, and then I found Triodos. They are consistently rated as one of the most ethical banking options by ethical consumer, and you can see that through all the amazing work they support (from community projects to renewable energy funding), and their transparency over their structure and investments. And alongside that their customer service has been brilliant, better than any other bank I have banked with. The switching process to join them was also really easy. So making the right choice ethically has also been an easy choice, and I would highly recommend. Reviewed on: 28th March 2026

Reply from Triodos Bank Hello, Thank you for your review and positive feedback. We’re delighted to hear that you enjoy being a Triodos customer and that you’re pleased with our customer service. Kind Regards, Jennifer Response date: 30th March 2026

A safe ethical place for your money

I have been a Triodos customer for a long time. I really appreciate the knowledge that my money is being used for good, ethical causes. Reviewed on: 28th March 2026

Reply from Triodos Bank Hi Mary, Thank you for taking the time to leave us a review. We’re glad to hear you enjoy being a part of our sustainable banking community and putting your money towards positive change. We really appreciate your support and are delighted to have you as a customer. Kind Regards, Jennifer Response date: 30th March 2026

Triodos means your money is improving the world.

Triodos have the best ethical policies of any bank that I am aware of. They have very good fraud protection and have an excellent in-person team to answer enquiries. Reviewed on: 27th March 2026

Reply from Triodos Bank Hi Daniel, Thank you for your review. We’re happy to hear you enjoy being a part of the sustainable finance movement, thank you for your support. Kind Regards, Jennifer Response date: 30th March 2026

Customer Service and Digital Banking

Triodos Bank has always provided me excellent customer service. A year ago my card stopped working and I couldn't figure out why. I contacted Triodos over the phone and they very quickly and clearly explained what could be the problem and ordered me a new card. There wasn't a long wait time to get on the call either. Additonally, their web and app interfaces are clear and easy to use. As a previous customer of NatWest and Monzo I found their websites/apps either very dated or filled with bloat and clutter. Monzo has slowly added features over time that I find useless and very difficult to hide. Triodos however has only improved their online experiences with non invasive updates that only make it easier to digitally bank. Clearer interfaces, comprehensive FAQs and even a section to show how my banking is helping sustainability projects over the country., Reviewed on: 27th March 2026

Reply from Triodos Bank Hi Gabriel, Thank you for your review and positive feedback. We’re delighted to hear that you enjoy being a Triodos customer and that you’re pleased with our customer service. Kind Regards, Jennifer Response date: 27th March 2026

A very good bank with good sustainability credentials

Easy to use app, a very convenient way for me to bank. Triodos regularly impresses on me the need to be vigilant regarding security when banking. Always easy to contact by phone and speak to a person when needed. Reviewed on: 27th March 2026

Reply from Triodos Bank Hi Sarah, Thank you for taking the time to leave us a review. We’re delighted to have you as a customer and thank you for your support. Kind Regards, Jennifer Response date: 27th March 2026

Good customer service and a clean conscience

Good customer service and a clean conscience Reviewed on: 27th March 2026

Reply from Triodos Bank Hello, Thank you for your review. We’re pleased to hear you enjoy being a Triodos customer and using your finance to drive positive change. Kind Regards, Jennifer Response date: 27th March 2026

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