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Triodos Bank: Current account reviews

Name: Current account
Rating: 4.86 (10948 reviews)

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4.86

Based on 10,948 reviews, last reviewed 28th Jun 2026

18% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

A bank that cares It's good to know that my money is with a bank that really cares. Yes, a small monthly charge but it's worth it. On the rare occasions I've needed t... Read more Reviewed on: 24th June 2026

Latest lowest rating:

2

No email Go to their website and you'll see there is no way to email them with a question. Extremely unhelpful. I gave up in the end. Reviewed on: 29th April 2026

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About this product

The Triodos Personal Current Account has a low monthly fee.

You can manage your account via an app and there’s a Bristol-based contact team if you need support. Triodos don’t offer an overdraft facility or immediate faster payments. You’ll get text message alerts to help you manage your money and online statement.

Triodos Personal Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Triodos before, you can also leave a review and share your experience.

Awards

Best ethical financial provider 2026

Awarded to the UK financial provider rated highest in customer reviews for its ethical approach.

Triodos Bank Current account reviews (10948)

Review of the Triodos Bank, Current account:

Feel good

It feels good to have an account with a bank that I know is ethical and that my money is being used to do good things. Reviewed on: 14th December 2019

Excellent

An excellent bank, its sustainability and ethical investments are outstanding , excellent customer service Reviewed on: 21st March 2026

A switch I don't regret

I switched to Triodos after decades with another bank because I was looking for a more ethical choice. The switch was easy, and banking with Triodos has been simple. No constant badgering with offers of loans and credit cards, just simple banking and the occasional update. The fees are minimal, transferring funds is quick and fuss free and when I've needed help, customer service has been amazing. Reviewed on: 21st March 2026

The best bank for climate activists

As a climate activist, it's been essential for me to bank with a company that has the highest ethical and environmental standards. I have long been a customer with Triodos and I'm always satisfied with their customer services. Reviewed on: 21st March 2026

All-round excellent bank

Triodos offer transparent information on how they use my money ethically. When I've had probelms their entire customer service team has been friendly and helpful. Their products are good value for money and are competitive in the ethical banking market. Reviewed on: 21st March 2026

Simple, well laid out, morally sound

Simple, well laid out, morally sound Reviewed on: 21st March 2026

Great bank and I love the new design.

Great bank and I love the new design. I really like how ethical the bank are. Reviewed on: 21st March 2026

Ethical, helpful, stress-free banking

I chose Triodos because it means my money isn't being used to fund illegal wars or exploit people and the planet, and I would have been happy just with that, but their service has been amazing. I've spoken to actual human beings when I've needed to and they have been super helpful and really clear. In fact clarity of communication has been a consistent part of my experience throughout. This is the only bank I've ever used that has brought me no stress or worry whatsoever. They hadn't been running personal accounts very long when I joined, so not everything I wanted was in place, but they responded to queries and let me know what they were planning next - now it does everything I need and I couldn't be happier with them. Reviewed on: 21st March 2026

Security, honesty and ethics in banking

Triodos gives us excellent customer service and makes us feel valued whenever we have a question or banking need. We appreciate the honest transparent information and commitment to ethical business practices. It gives us peace of mind and good banking experiences. Reviewed on: 21st March 2026

Triodos is a compassionate bank.

Triodos have a fantastic customer services team. They are friendly knowledgeable and respectful. Nothing ever is a problem to them and they always help and it's very personalised care. I feel grateful I can bank ethically and know my money is not supporting the arms trades or other terrible things. I believe Triodos deserve this recognition for leading with compassion. I get the feeling this leadership encourages staff to be the same. Reviewed on: 21st March 2026

An ethical bank that is always trying to improve its...

An ethical bank that is always trying to improve its customer offer Reviewed on: 21st March 2026

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