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Triodos Bank: Current Account reviews

4.93
Based on 7,955 reviews, last reviewed 12th Jun 2025
21% increase in 5 star reviews
in the past 90 days
800% increase in 1 star reviews
in the past 90 days
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95%
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5%
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0%
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0%
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Latest highest rating:

5

Has absolutely everything i need including ethics! Has absolutely everything i need, is straightforward, and i can sleep at night knowing I'm not funding anything insidious. They still seem to be the o... Read more Reviewed on: 12th June 2025
Tessa Caley's avatar
Tessa Caley

Latest lowest rating:

1

Great ethics but terrible app. Great ethics but terrible app. Clunky interface and the app keeps crashing for me. Reviewed on: 22nd April 2025
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Ed

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Triodos Bank Current Account reviews (7955)

Very helpful and professional.

5
Very helpful and professional. I feel good every time I use my bank card, knowing that my money is not causing harm. Reviewed on: 22nd April 2025

All you need in a bank but real ethical

5
All that the best banks can offer but with a real ethical point of view and actions. Reviewed on: 22nd April 2025

Modern banking with old fashioned personal services

5
I particularly enjoy the ease of a combination of online banking with an intuitive App experience. That together with the best customer service that is truly personal means I trust this bank more than any other. Reviewed on: 22nd April 2025

Good to work with super bank

5
Good to work with and no hassle. Reviewed on: 22nd April 2025

Not much to say, I like your bank and it's causes th...

5
Not much to say, I like your bank and it's causes thank you Reviewed on: 22nd April 2025

Good ethical bank

3
Unfortunately I’ve had some issues with the account, my card never worked in stores so I just use it to store money. I opted for Triodos for its ethics and that’s the reason I continue to use it, however my experience hasn’t been the most user friendly. It’s also the only account I’ve had which charges a fee, which I’ve been happy to pay on the assumption it goes towards maintaining a more lenient banking system for those who need it. I do find the app itself easy to use so it works for what I need it for Reviewed on: 22nd April 2025

Staff are always very helpful, efficient and patient...

5
Staff are always very helpful, efficient and patient particularly with those of us who aren’t very proficient with IT. And I very much like the Bank’s ethos. Such a welcome change from the ‘big banks’ offerings. The range of products and the clarity with which they’re set out and described on the Triodos website is admirable. Reviewed on: 22nd April 2025

Triodos is an ethical bank

5
I know my money goes to support sustainable businesses and projects. Triodos is transparent in its dealings with customers and is trustworthy. Customer services are helpful and thorough. I do not have to wait for a long time when I want to speak with someone at Triodos. I am an older customer and am sometimes unable to navigate my way online. Customer services is patient and resolves my issues. Reviewed on: 22nd April 2025

An excellent bank in every respect

5
I have been banking with Triodos for about a year, and can't think why I didn't switch to them sooner. In every respect, Triodos is excellent: from customer service, to easy-to-use app and website, to knowing that my money is being used for good. I recommend Triodos to everyone! Reviewed on: 22nd April 2025

Refreshing

5
Triodos offer a different approach to banking thats really refreshing - yes, efficient and competitive, but also European and ethical Reviewed on: 22nd April 2025

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