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Triodos Bank: Current account reviews

Name: Current account
Rating: 4.86 (10948 reviews)

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4.86

Based on 10,948 reviews, last reviewed 28th Jun 2026

18% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

A bank that cares It's good to know that my money is with a bank that really cares. Yes, a small monthly charge but it's worth it. On the rare occasions I've needed t... Read more Reviewed on: 24th June 2026

Latest lowest rating:

2

No email Go to their website and you'll see there is no way to email them with a question. Extremely unhelpful. I gave up in the end. Reviewed on: 29th April 2026

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About this product

The Triodos Personal Current Account has a low monthly fee.

You can manage your account via an app and there’s a Bristol-based contact team if you need support. Triodos don’t offer an overdraft facility or immediate faster payments. You’ll get text message alerts to help you manage your money and online statement.

Triodos Personal Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Triodos before, you can also leave a review and share your experience.

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Awards

Best ethical financial provider 2026

Awarded to the UK financial provider rated highest in customer reviews for its ethical approach.

Triodos Bank Current account reviews (10948)

Good communications, good security

Triodos bank communicates effectively - but not too much either. I've never had trouble accessing the account. The recently introduced system of having to go through the mobile app to use the account on the laptop seems a bit clunky, but I'm glad for the extra security it provides.. Reviewed on: 21st April 2026

sensible and helpful

customer service staff are helpful, sensible, and friendly without overdoing it - it’s a proper useful conversation. Reviewed on: 21st April 2026

Genuinely ethical and customer centred.

Genuinely ethical and customer centred. Always helpful in any issue. Reviewed on: 21st April 2026

Great banking and customer service

Great banking and customer service Reviewed on: 21st April 2026

An actually ethical bank

I like that I know my money is helping to fund and invest green initiative and ethical businesses. The customer service is great, I'm always able to speak to an actual person. Triodos is an "alternative" bank but has all the up-to-date tech like Google pay etc. I think I'll be a customer for life. Reviewed on: 21st April 2026

Peace of mind

Triodos always provides excellent customer service, and it brings me significant peace of mind knowing my money is being managed ethically. Reviewed on: 21st April 2026

Great communication and expectations

Been very upfront from the start. Easy top manage through their banking app. I like how they text me when I get below £100. Reviewed on: 21st April 2026

Banking should be about so much more than money.

Triodos is not only a good banking service but also aligns with my concerns about the environment and shares principles that are transparent and humane. Reviewed on: 21st April 2026

Banking with a concience

I can see where my money is being invested nd am confident it is being used ethically and the whole thing is totally transparent Reviewed on: 21st April 2026

Kind and caring bank

Kind and caring bank and very user friendly Reviewed on: 21st April 2026

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