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Triodos Bank: Current account reviews

4.94
Based on 9,313 reviews, last reviewed 26th Mar 2026
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Latest highest rating:

5

Excellent customer service I am very satisfied with the customer service. I can talk to human beings. They take fraud prevention very serious (sometimes adding extra time for tr... Read more Reviewed on: 26th March 2026
Fatima M's avatar
Fatima M

Latest lowest rating:

1

Triodos Bank is a scam. Triodos Bank is a scam. Yesterday they were informed of a theft from a bank account, and the next day Triodos Bank allowed another theft from the same... Read more Reviewed on: 20th January 2026
Oleg Bog's avatar
Oleg Bog

About this product

The Triodos Personal Current Account has a low monthly fee.

You can manage your account via an app and there’s a Bristol-based contact team if you need support. Triodos don’t offer an overdraft facility or immediate faster payments. You’ll get text message alerts to help you manage your money and online statement.

Triodos Personal Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Triodos before, you can also leave a review and share your experience.

Triodos Bank Current account reviews (9313)

Review of the Triodos Bank, Current account:

Ethical

5
Unlike almost every other bank. Somewhere I feel my money is doing good. Reviewed on: 15th January 2022

Purposefully ethical with straightforward service

5
Really straightforward on line access to my account. Clear communications (not too many but enough!). Feels good to be banking with an Ethical Bank. Insightful and interesting newsletters - always amazed at the breadth of the partnerships undertaken by Triodos. Reviewed on: 4th March 2025

Efficient and supporting positive use of money

5
I have a current account and ISA account with Triodos and really appreciate that if I need to speak to someone this is easy and I speak to a very human person but I rarely need to speak to anyone as it all works. There are some cash machines which are a bit suspicious but this is no problem and I never have to pay as they warn me I might. And most of all I appreciate that the bank is ethical and my money is not supporting fossil fuel and arms industries etc and that the bank is supporting positive change Reviewed on: 4th March 2025

An enjoyable banking experience!

5
I’m actually enjoying my banking experience with them and I love that theirs is a more ethical approach. Makes a change!! Reviewed on: 4th March 2025

Long term customer

5
Been a customer for many years.IMpressed with everything about the company. Ease of online use, communication. And then add the ethical aspect.... Reviewed on: 4th March 2025

excellent, ethical bank!

5
excellent, ethical bank! it is what banking should be! Reviewed on: 4th March 2025

Simple and efficient service

5
My communication has been mainly online. I have found the experience easy and efficient. I haven't felt marketed at or harassed to get products. Communication from them by email is minimal but information received is useful and relevant to me. The app is very easy to use and not cluttered. Reviewed on: 4th March 2025

Making a positive difference

5
A very positive experience, especially as I can feel better that my money is being used to make a positive difference in the world. Reviewed on: 4th March 2025

Simple, easy, ethical choice

5
I made the switch on ethical grounds as I wanted to feel like my money wasn't just not doing harm, but was actively doing good in the world. I found the experience of switching from my existing current account to be very quick and easy, signposted at every corner, and online support very responsive and knowledgeable when I had queries. The recent addition of Apple Pay is a real boon and I hope the start of bringing further functionality that I miss from banks such as Monzo with the ability to use "pots" etc to budget. Reviewed on: 4th March 2025

Ethical Banking

5
I love being able to to see where my bank invests it’s money, especially when it’s back into the local community and to projects helping with climate change. Reviewed on: 4th March 2025

For efficiency and respect

5
Triodos Bank does everything so efficiently and respectfully. Reviewed on: 4th March 2025

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