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Triodos Bank: Current account reviews

4.94
Based on 9,326 reviews, last reviewed 30th Mar 2026
132800% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
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Latest highest rating:

5

Excellent ethical bank and amazing customer service Excellent ethical bank and amazing customer service Reviewed on: 30th March 2026
Sam S's avatar
Sam S

Latest lowest rating:

1

Triodos Bank is a scam. Triodos Bank is a scam. Yesterday they were informed of a theft from a bank account, and the next day Triodos Bank allowed another theft from the same... Read more Reviewed on: 20th January 2026
Oleg Bog's avatar
Oleg Bog

About this product

The Triodos Personal Current Account has a low monthly fee.

You can manage your account via an app and there’s a Bristol-based contact team if you need support. Triodos don’t offer an overdraft facility or immediate faster payments. You’ll get text message alerts to help you manage your money and online statement.

Triodos Personal Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Triodos before, you can also leave a review and share your experience.

Triodos Bank Current account reviews (9326)

Review of the Triodos Bank, Current account:

Top class service, top ESG credentials.

5
Moving my account to Triodos a few years ago was a smooth experience and I have never regretted it. The banking experience is first class, and it is easy to speak with someone if there is a need to do so. Triodos is also one of the most environmentally and socially conscious banks around. Reviewed on: 4th March 2025

quick and intelligent telephone response

5
I so appreciate the quick response and intelligent answers in person if I call the bank Reviewed on: 22nd February 2025

Transparency in the way they do business.

5
Transparency in the way they do business. Ethical and responsive customer care Reviewed on: 22nd February 2025

Best and only ethical bank

5
I like to know money I invest is of benefit to ethical and environmentally sound businesses, social enterprises. Reviewed on: 22nd February 2025

Decent current account

5
Easy to sign up for, Ethically good company, The mobile app and online banking are easy to navigate and use. Whenever I have had to phone customer support they have been really helpful and able to sort my issues quickly Reviewed on: 22nd February 2025

It's simple.

5
It's simple. I like knowing that my money is is not only safe, but is being used to build a sustainable future for the planet. Reviewed on: 22nd February 2025

Triodos really are a bank that can be trusted

5
Triodos are efficient, friendly, helpful and the most ethical bank that offers a current account. Amazing banking. Reviewed on: 22nd February 2025

Works well

5
Works well and now use with Apple Pay Reviewed on: 21st February 2025

Feel good banking which gives me active hope for a b...

5
Feel good banking which gives me active hope for a better future. I know my money is in safe hands where it will be used to do good without me needing to do much....an impact beyond my natural reach. Easy to use, reliable and fair Reviewed on: 21st February 2025

Easy to use app on my mobile. Never had a problem.

5
Easy to use app on my mobile which is combined with the savings account I also have with the same bank. Transactions are immediate and confirmed by text and I have never had a problem. It is great to know that the profits from this bank are helping to maintain the planet we live on instead of destroying it. Reviewed on: 21st February 2025

Love what Triodos represents but still work to do.

4
Reasons for not giving higher ratings: 1. Takes too long to get replies into secure messages. 2. Not having a singular case manager when issues arise. My complaint was not thoroughly understood therefore my point was not understood which means it was likely rushed and I don’t have the time to challenge the outcome and further explain. 3. Security checks are a little inconsistent. Reviewed on: 21st February 2025