Write a review

Go to business site

Triodos Bank: Current account reviews

Name: Current account
Rating: 4.95 (10943 reviews)

View other Triodos Bank products

4.95

Based on 10,943 reviews, last reviewed 16th May 2026

1924% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Great app, really responsive customer service Great app, really responsive customer service and friendly. Ethical standards which is very important to me. Reviewed on: 16th May 2026

Latest lowest rating:

2

No email Go to their website and you'll see there is no way to email them with a question. Extremely unhelpful. I gave up in the end. Reviewed on: 29th April 2026

Read all reviews Write a review

About this product

The Triodos Personal Current Account has a low monthly fee.

You can manage your account via an app and there’s a Bristol-based contact team if you need support. Triodos don’t offer an overdraft facility or immediate faster payments. You’ll get text message alerts to help you manage your money and online statement.

Triodos Personal Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Triodos before, you can also leave a review and share your experience.

Review Triodos Bank: Current account now

Help others make smarter decisions by sharing your own experience.

Write a review

Triodos Bank Current account reviews (10943)

Staff are always friendly, helpful and responsive.

Staff are always friendly, helpful and responsive. Waiting times to get through to a real person are short. I love knowing that my money is being used ethically and that these ethics extend throughout the organisation. The only drawback is I cant go into a bank and deal with someone face to face but my phone experience and convenience of using the app and website mean I get a first rate serviceanyway. Reviewed on: 20th April 2026

I absolutely love this bank’s ethics and fresh forwa...

I absolutely love this bank’s ethics and fresh forward thinking. Reviewed on: 20th April 2026

Values AND a good service

They are always helpful, supportive and efficient at helping me with any enquiries I have had. I love being with a bank that is transparent about their values and makes me feel valued Reviewed on: 20th April 2026

Purpose-driven banking that delivers

My experience with Triodos Bank has been genuinely refreshing. The customer experience feels thoughtful and human, with clear communication and a sense that every interaction actually matters. What stands out most is their unwavering commitment to ethical banking—knowing that my money is being used to support positive environmental and social impact adds real meaning to everyday banking. It is rare to find an organisation that delivers both exceptional service and such strong, transparent values so consistently. Reviewed on: 20th April 2026

Good at listening.

when ever l need help with something , a quick call to Triodos and you get to talk to a real person. They're always kind and patient. While you're on the phone with them, they explain how to do the thing you want and wait while you try it, that's great. l've never had such a helpful bank before. Reviewed on: 20th April 2026

Loyalty Feels Good with Triodos

I have been banking with Triodos now for several years, and I would never, ever go back to a major high street bank. I trust Triodos implicitly, and their ethical business model leaves traditional banking in the dust. Customer service is fast, banking is transparent and aligns perfectly with the UN Sustainable Development Goals. Reviewed on: 20th April 2026

Ethical and simple

Know money is looked after and used ethically. Easy to manage and navigate accounts Reviewed on: 20th April 2026

Helpful humans!

I was connected to an actual human, and a very kind, caring and competent human who helped me to sort what I wanted. Further, that same human contacted me back. A rare experience from a bank, or any other business this century. Reviewed on: 20th April 2026

Great customer service

Very easy and friendly to contact. Simple and useful app. I can't complain so far. Reviewed on: 20th April 2026

An excellent ethical bank

It's great to have my money with such an ethical bank that prides itself with valuing people and planet over profit Reviewed on: 20th April 2026

Do you have a different Triodos Bank product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Current account
from Monzo 4.93 from 19405 reviews
Student Account
from NatWest 4.30 from 89 reviews
Ultimate Reward Current Account
from Halifax 3.94 from 101 reviews

Want to see more from Triodos Bank?

Online Saver Plus
from Triodos Bank 4.95 from 553 reviews
Online Saver
from Triodos Bank 4.94 from 1362 reviews
Regular Savings
from Triodos Bank 4.94 from 241 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub