Smart Money People Logo

Triodos Bank: Current account reviews

4.94
Based on 9,811 reviews, last reviewed 19th Apr 2026
180900% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
95%
See only 4 star reviews
5%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Great support, prompt response from customer service. Great support, prompt response from customer service. Ethical and sustainable but still great business too Reviewed on: 19th April 2026
Ronnie Hill's avatar
Ronnie Hill

Latest lowest rating:

1

Triodos Bank is a scam. Triodos Bank is a scam. Yesterday they were informed of a theft from a bank account, and the next day Triodos Bank allowed another theft from the same... Read more Reviewed on: 20th January 2026
Oleg Bog's avatar
Oleg Bog

About this product

The Triodos Personal Current Account has a low monthly fee.

You can manage your account via an app and there’s a Bristol-based contact team if you need support. Triodos don’t offer an overdraft facility or immediate faster payments. You’ll get text message alerts to help you manage your money and online statement.

Triodos Personal Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Triodos before, you can also leave a review and share your experience.

Triodos Bank Current account reviews (9811)

Review of the Triodos Bank, Current account:

A refreshing take on banking

5
Communication from Triodos about how my money is used is clear and makes me feel like I’m part of something fair and thoughtful. Refreshing in these times where unsustainable growth is often marketed as the only way to go- I like how Triodos is prepared to challenge this narrative. Reviewed on: 23rd January 2025

A clear sense of purpose

5
If you are concerned about where you money goes when you put it in a bank, then Triodos is for you. No other bank has such a strong environmental policy or such clear methods of explaining who they lend to and why. Their current account has a great banking app that makes it as easy to use as any other account. Reviewed on: 24th March 2023

Great Banking Service

5
Triodos always replies promptly and courteously to all queries. Reviewed on: 24th March 2023

Great ethical bank

5
I opened a Triodos current account soon after they were first available. The bank's ethical approach to lending and transparent way of operating were very important considerations in that decision. I have not been disappointed. Online banking is simple and reliable and customer support over the phone does not involve long waits or multiple calls to resolve any problems. The bank is actively reducing its environmental footprint as well which is critical given the lack of progress in decarbonising our economy. Reviewed on: 24th March 2023

Best ethical bank

5
It really is a simple choice if you want your money to be used ethically and not invested in fossil fuel or the arms industry. The app is excellent as well! Reviewed on: 24th March 2023

Best bank

5
Eco anxiety and concerns about labour abuse by the myriad of industries the banking sector supports is enormously relieved by banking with Triodos. Plus they super nice, supportive and caring about me as customer with chronic illnesses. Plus! They work just like any other bank with apps and easy to use customer service. Literally the best. ❤️ Reviewed on: 24th March 2023

Ethical bank helping local business.

5
We love the idea that Triodos Bank are helping local business make a real difference. Reviewed on: 24th March 2023

Best banking service by far

5
Customer service us excellent with queries answered by internal email very quickly (but I've needed very little help in my many years as account holder). The app and web service is reliable and very tidy. And all of that plus being a truly ethical organisation. Reviewed on: 24th March 2023

No BS ethical banking.

5
Had banked with Triodos at work for twenty years, which had been great, so decided to migrate my day to day banking from Nat West and First Direct to Triodos for ethical and customer service reasons. Good decision; no regrets at all ! Glad also to be with a bank that will be on the right side of history re the CEE etc. Reviewed on: 24th March 2023

Good bank

5
Have had an account for about 8 years now. Originally just a saver and now current account as well. 8 years ago I was initially nervous about leaving the big high street banking names but now I'm very glad I did. Reviewed on: 24th March 2023

excellent service, excellent ethics

5
excellent service, excellent ethics and excellent communication, simple to use online banking, responsive Reviewed on: 24th March 2023