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Triodos Bank: Current account reviews

Name: Current account
Rating: 4.86 (10948 reviews)

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4.86

Based on 10,948 reviews, last reviewed 28th Jun 2026

18% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

A bank that cares It's good to know that my money is with a bank that really cares. Yes, a small monthly charge but it's worth it. On the rare occasions I've needed t... Read more Reviewed on: 24th June 2026

Latest lowest rating:

2

No email Go to their website and you'll see there is no way to email them with a question. Extremely unhelpful. I gave up in the end. Reviewed on: 29th April 2026

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About this product

The Triodos Personal Current Account has a low monthly fee.

You can manage your account via an app and there’s a Bristol-based contact team if you need support. Triodos don’t offer an overdraft facility or immediate faster payments. You’ll get text message alerts to help you manage your money and online statement.

Triodos Personal Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Triodos before, you can also leave a review and share your experience.

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Awards

Best ethical financial provider 2026

Awarded to the UK financial provider rated highest in customer reviews for its ethical approach.

Triodos Bank Current account reviews (10948)

Efficient and user friendl..

Efficient but user friendly with good communication and a person on the end of the phone. Reviewed on: 20th April 2026

Chose Triodos for ethical reasons.

Chose Triodos for ethical reasons. Get updates on initiatives and the progress made regularly. In addition, excellent customer service, great problem solving when issues arise. I would definitely recommend Triodos to everyone. Reviewed on: 20th April 2026

Current account

Great account. Easy to make payments, set up direct debits etc. Clear message system keeps you up to date with maintenance, new products and any changes. Reviewed on: 20th April 2026

Went for the ethics, stay for the service!

They're always on hand, and truly helpful. Potential fraud has been spotted and dealt with. Quick to answer queries - love the chat function as well as picking up the phone. Just brilliant. Went for the ethics, stay for the service! Reviewed on: 20th April 2026

I appreciate its ethical stance.

I appreciate its ethical stance. Reviewed on: 20th April 2026

Ethical banking matters

Triodos Bank provides all round quality banking services which are fundamentally based on making the world a better place, rather than increasing my private wealth. Especially in a world where the divide between rich and poor increases exponentially year by year, and most Western banks both facilitate and profit from that, Triodos leads the way in demonstrating a better way of banking. Reviewed on: 20th April 2026

One of the good ones...

Always friendly and quick to respond but mainly I'm just happy they're a good bank doing good things with our money Reviewed on: 20th April 2026

Good Honest Service

No hassle banking, you can speak to a human being for any queries or problems and things are sorted out easily. Reviewed on: 20th April 2026

Very friendly, helpful and understanding customer se...

Very friendly, helpful and understanding customer service, I have adhd and they always help me out even though I rarely remember my security details! (they do still check securely, they just find ways to help me remember!) Reviewed on: 20th April 2026

Strong ethical ethos coupled with good range of acco...

Strong ethical ethos coupled with good range of accounts and excellent service Reviewed on: 20th April 2026

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