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Triodos Bank: Current account reviews

Name: Current account
Rating: 4.95 (10943 reviews)

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4.95

Based on 10,943 reviews, last reviewed 16th May 2026

1924% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Great app, really responsive customer service Great app, really responsive customer service and friendly. Ethical standards which is very important to me. Reviewed on: 16th May 2026

Latest lowest rating:

2

No email Go to their website and you'll see there is no way to email them with a question. Extremely unhelpful. I gave up in the end. Reviewed on: 29th April 2026

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About this product

The Triodos Personal Current Account has a low monthly fee.

You can manage your account via an app and there’s a Bristol-based contact team if you need support. Triodos don’t offer an overdraft facility or immediate faster payments. You’ll get text message alerts to help you manage your money and online statement.

Triodos Personal Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Triodos before, you can also leave a review and share your experience.

Triodos Bank Current account reviews (10943)

Review of the Triodos Bank, Current account:

Feel good

It feels good to have an account with a bank that I know is ethical and that my money is being used to do good things. Reviewed on: 14th December 2019

A trusted bank doing good for the environment and humankind

I absolutely love Triodos! The switch process was remarkably simple. I received amazing customer service over the phone. Literally, the nicest staff I have ever come across. The App is very easy to use and I love that you can explore where the company invests! I feel content knowing that my money is in a good place for the sake of the environment and humankind. Sometimes we have to give a little to get back a lot! Reviewed on: 2nd March 2021

David tackling Goliath(s)

Triodos Bank is wonderful, I like the fact that they care about the future of our planet and support smaller businesses. It's not just saying that it commits to good acts but actually acts which is not so common these days. Initially, I set up an account with them at the start of the year but had to cancel as I was meant to be moving abroad for a new job. Their customer service was super professional and advised me of the procedure to close - very easy. People were super friendly in calls and emails and my query was resolved with a simple 5-minute call and an email follow-up. I have just re-joined them last month and in the process of moving my money. As there is no physical branches, I am probably going to have to open another account with a building society "just in case" but intend to use Triodos as the main means of banking! Slight suggestion would be to focus on improving the app and online banking, just making it a little bit more user-friendly and if a payment is made, sometimes it takes a little bit longer for the money to leave the account but you can't have it all :) I still love it and hope things will be going very smooth in the future. Thank you Triodos for standing up to the giants and giving us a great alternative! Reviewed on: 2nd March 2021

Good honest banking

Triodos gives me everything I need - easy app, great customer service when I need it, a range of savings options along with my current account, plus I like to know my money is being used for good in the world. Reviewed on: 2nd March 2021

best ethical bank

at last banking system that values about people and the planet above money Reviewed on: 2nd March 2021

Great ethics, great service

Apart from appreciating the values of Triodos I have always been struck by their first class customer service. Easy to get hold of whenever I've needed to speak to someone, and very friendly and efficient every time. For my money, the best bank out there, by far! Reviewed on: 2nd March 2021

The perfect bank

Triodos is easy to use and any required support is friendly and efficient. Best of all, our money is at a bank that does not support anything that I would not - wars, arms, environmental destruction, fossil fuels and the like. Put your money where your mouth is! Reviewed on: 2nd March 2021

Great bank with a great ethos .

With the easy to use app . I get a banking service that helps me & also helps others . Looking after great small & medium projects that benefit us all . Reviewed on: 2nd March 2021

A bank for the future

I had investigated to find a bank with ethics & I was excited when I came across Triodos. From day one the staff have been warm and welcoming and they do exactly what they say on the tin. Reviewed on: 1st March 2021

Fantastic ethical and sustainable bank

Gives me peace of mind my money is in the right place and is working to enhance people's lives and environmental matters. Great app and never have any issues using it. Would highly recommend to any and all! Reviewed on: 1st March 2021

Doing a little good every day

Very reliable, easy to use and friendly bank. Their ethical policies should be the baseline for all banks. Reviewed on: 1st March 2021

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