Write a review

Newsletter

Go to business site

TSB: Classic account (discontinued) reviews

Name: Classic account (discontinued)
Rating: 3.94 (203 reviews)

View other TSB products

3.94

Based on 203 reviews, last reviewed 24th Jun 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

48%

20%

19%

Latest highest rating:

5

Its easy to open an account and they help you quick... Its easy to open an account and they help you quick if you get any problems Reviewed on: 24th June 2026

Latest lowest rating:

1

Very difficult to raise a complaint Very difficult to raise a complaint Reviewed on: 12th June 2025

Read all reviews Write a review

About this product

TSB closed its Classic account to new applicants on 23 September 2020.

Review TSB: Classic account (discontinued) now

Help others make smarter decisions by sharing your own experience.

Write a review

TSB Classic account (discontinued) reviews (203)

Good bank

Does what it says, good bank account Reviewed on: 10th February 2018

Rewarded to switch and been happy for a year

Efficient online banking, good customer service and small amount of interest on your monthly balance. Switching over was really easy too. Reviewed on: 10th February 2018

Great bank

Great customer service, very friendly staff. Reviewed on: 8th February 2018

Constantly good service with no complaints to make at all

Online banking is easy and the site is user friendly. In store, the cashiers always have a smile on their face and are willing to help with any requests. Reviewed on: 8th February 2018

Rippoff merchant

I left this bank because it charged my account and was unable to explsin the reason for the charges They refused to refund the money so i had no choicr but to leave this bank and put my savings somewhere more safe and reliablr Reviewed on: 23rd January 2018

Great app from TSB

The TSB app is really great to use. Log in using fingerprint, check balance, review transactions and make payments. Every time I have called them they have been professional and courteous. Reviewed on: 16th January 2018

don't bank on my vote

Customer service is very friendly and efficient, however in terms of rewards, perks or benefits tsb are very much lacking in the departments. Reviewed on: 16th January 2018

TSB

Good customer service. Occasional worthwhile rewards programmes. Mobile banking app is OK - not the best, but usable. Reviewed on: 6th January 2018

Good rates

My wages go in and get offered good rates on loans Reviewed on: 5th January 2018

Excellent, personalised support from TSB.

I recently moved to the UK in July and had heard how difficult it could be for a new resident to open a bank account. However, all my fears were allayed after meeting with a TSB representative. They were friendly and professional, and really took the time to explain some of the particularities of the British banking system to me. I left with a new account and a feeling of being more at home in the UK. Five months later and the account has been working like a dream, with zero difficulties on my end. I would recommend TSB to anyone, because they seem to have a culture of simplifying difficult economic concepts for everyday people in a friendly, non-patronising way. Reviewed on: 1st January 2018

Do you have a different TSB product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Are you a business? Get insights, reply to reviews, invite customers and understand their needs

Alternative products

ufirstgold Account
from Ulster Bank 3.98 from 5 reviews
Gold account
from NatWest 4.58 from 365 reviews
Freedom Current Account
from Danske Bank UK 4.09 from 2 reviews

Want to see more from TSB?

eSavings
from TSB 4.36 from 11 reviews
Monthly Saver
from TSB 4.34 from 11 reviews
Advance MasterCard
from TSB 4.21 from 12 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub