Write a review

TSB: Classic Account reviews

Name: Classic Account
Rating: 3.76 (201 reviews)

View other TSB products

3.66

Based on 201 reviews, last reviewed 21st Apr 2025

300% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

49%

20%

19%

Latest highest rating:

4

TSB mortgage nahhh £100,000 as a deposit, a job and partner with a job. Try and get a mortgage.. not a chance. Reviewed on: 21st April 2025

Latest lowest rating:

1

Absolutely terrible! Absolutely terrible! Been unable to access my account for nearly 3 days! Rang every day to be told to ring back systems down and now been sent a code ... Read more Reviewed on: 29th September 2024

Read all reviews See your review

About this product

The TSB Classic Account is no longer on sale. View reviews for other TSB current accounts on Smart Money People.

TSB Classic Account reviews (201)

Review of the TSB, Classic Account:

Feedback - Good customer service, prompt.

Good customer service, prompt. Can usually sort any problems out without any trouble. Secure to use on line. Reviewed on: 5th April 2025

Nightmare !!!!

I need withdraw cash in my branch £500. Impossible £300 only. I did ask why? Because I say that! ...I'm 15 years costumer...and no more.. Reviewed on: 1st April 2022

Useful

App has been troublesome in the past Reviewed on: 30th March 2022

Always on top and interactive

App has been the only issues, but TSB are always on top of maintenance and updates and keeping users informed Reviewed on: 30th March 2022

Bang average

Closing branches all over. Had a load of online problems. Generally not great. Would not recommend! Reviewed on: 28th March 2022

Best Bank ever.

I love how TSB bank takes security at next level, I feel so safe banking with TSB. Reviewed on: 9th March 2022

Froze my account with benefits for 2 yrs

Refuse to unblock my joint account with my ex even thou it has my benefits of over 1k in it which can be proven to be mine with my NI avoid this bank on joint account basis Reviewed on: 21st January 2022

Easy to use app for banking

I've used the app for a few years now and it's simpler and more accessible than any other bank's app I've used. Keep up the good work! Reviewed on: 20th January 2022

Not recommend

I do not recommend the bank, money was transferred to my account they blocked the money abusively I called them and they said to give them proof for money, I gave proof and then I ask for another proof in the last transactions in which I used cash, so it is a shit bank, stop money abusively, money is blocked for almost 2 months and do not want to be my money that does not belong to them I do not recommend anyone to open an account with them are the most innocent, I lost the house in their cause that they blocked the money, they commit fraud by stopping people's money and you can no longer recover Reviewed on: 21st October 2021

Thanks for your cash back offer!

Good banking app! I can see all my payments in 1 second. This makes my life a lot easier as I’m often swopping money around for payments and it’s easy to loose sight of what’s gone out and what’s still pending. Reviewed on: 8th October 2021

Abysmal

Useless online and APP. Crashed last week again and unable to access account. Staff nice system terrible. Reviewed on: 2nd July 2021

Do you have a different TSB product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Are you a business? Get insights, reply to reviews, invite customers and understand their needs

Alternative products

Classic Account
from Bank of Scotland 3.94 from 112 reviews
Platinum Current Account
from TSB 3.63 from 19 reviews
Ultimate Reward Current Account
from Halifax 3.97 from 98 reviews

There's still more to see!

TSB has a range of products available. Check the ratings of each product to find the right one for you. View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub