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United Trust Bank: Personal Savings reviews

Name: Personal Savings
Rating: 4.9 (1578 reviews)

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4.90

Based on 1,578 reviews, last reviewed 17th Apr 2026

17933% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

2 star

Latest highest rating:

5

Easy online process and superb customer service Easy online process backed up by clear, quick and knowledgeable phone call capability. Reviewed on: 17th April 2026

Latest lowest rating:

1

Rates dropped quickly after I signed up Signed up to the savings account, within the first 3 months they dropped the interest rate by 0.40% even though the BOE only dropped the rates by 0.25... Read more Reviewed on: 14th February 2026

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United Trust Bank Personal Savings reviews (1578)

Excellent Bank

Consistently competitive and easy to deal with Reviewed on: 14th April 2026

Excellent interest rates, easily contactable.

Excellent interest rates, always able to get an answer to any query quickly. You can talk to a member of the team email text etc.. Have always felt in safe hands Reviewed on: 14th April 2026

Web site easy to navigate.

Web site easy to navigate. I am a savings only customer although I knew UTB well in my professional life and know them to be a good, trustworthy company with good people. Reviewed on: 14th April 2026

Easy to deal with and offer good interest rates

Easy to deal with and offer good interest rates Reviewed on: 14th April 2026

great products always competitive and super staff.

great products always competitive and super staff.. Reviewed on: 14th April 2026

Easy to transfer funds in and out.

Easy to transfer funds in and out. Reviewed on: 14th April 2026

1st Class Customer Service.

1st Class Customer Service. With great rates for savers. Reviewed on: 14th April 2026

Fantastic customer service

My husband and I had a join saving account but wanted to split it into individual ones, U T made it really easy for us to do just that and even phoned us when one of our interest had not been paid in. Reviewed on: 14th April 2026

Only been with them for 2 years but very helpful, ex...

Only been with them for 2 years but very helpful, explain well, which a lot of bank don't now. Take there time when customers are a little challenged with new ways to operate, good rates and always kept you updated. Reviewed on: 14th April 2026

Best rates

I have a savings account with United Trust because they were offerinf the best interest rates and it was easy to open an account on line Reviewed on: 14th April 2026

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