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United Trust Bank: Personal Savings reviews

Name: Personal Savings
Rating: 4.9 (1301 reviews)

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4.90

Based on 1,301 reviews, last reviewed 24th Feb 2026

29400% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

2 star

Latest highest rating:

5

Great customer service and good do website. Great customer service and good do website. Reviewed on: 24th February 2026

Latest lowest rating:

1

Rates dropped quickly after I signed up Signed up to the savings account, within the first 3 months they dropped the interest rate by 0.40% even though the BOE only dropped the rates by 0.25... Read more Reviewed on: 14th February 2026

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United Trust Bank Personal Savings reviews (1301)

Review of the United Trust Bank, Personal Savings:

nothing to add.

nothing to add. service,as expected. Reviewed on: 25th February 2025

Favourite Savings Provider

Highly competitive interest rates, plenty of notice of changes, great customer service via online portal and recognition of customer loyalty. Reviewed on: 11th February 2026

Excellent communication and good customer service.

Excellent communication and good customer service. Reviewed on: 11th February 2026

Helpful and professional

They have been very helpful for many years to me Reviewed on: 11th February 2026

Just so easy to arrange very competitive investments

Just so easy to arrange very competitive investments Reviewed on: 11th February 2026

Friends of Adlington Library.

Friends of Adlington Library. We are a small charity based in Adlington library. We have used United Trust bank for many years. The service has always been great. The bonds and savings offered are exactly what we need. Reviewed on: 11th February 2026

Best fixed rate bond for my charity

Best fixed rate bond for my charity Reviewed on: 11th February 2026

Good savings rates, easy to navigate website.

Good savings rates, easy to navigate website. Reviewed on: 11th February 2026

Excellent customer service

Phone always answered promptly and helpful and courteous advisers. Queries have always been efficiently dealt with Reviewed on: 11th February 2026

Efficient and no hassle, answered queries swiftly

Efficient and no hassle, answered queries swiftly Reviewed on: 11th February 2026

Always answer phone quickly, professional and knowle...

Always answer phone quickly, professional and knowledgeable staff Reviewed on: 11th February 2026

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