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United Trust Bank: Personal Savings reviews

Name: Personal Savings
Rating: 4.9 (1304 reviews)

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4.90

Based on 1,304 reviews, last reviewed 25th Feb 2026

29700% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

2 star

Latest highest rating:

5

Very easy to deal with and very responsive and helpful Very easy to deal with and very responsive and helpful Reviewed on: 25th February 2026

Latest lowest rating:

1

Rates dropped quickly after I signed up Signed up to the savings account, within the first 3 months they dropped the interest rate by 0.40% even though the BOE only dropped the rates by 0.25... Read more Reviewed on: 14th February 2026

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United Trust Bank Personal Savings reviews (1304)

Review of the United Trust Bank, Personal Savings:

Moving accounts made easy

I received a lot of help when I wished to close my savings account before it matured and move to another account which provided a better rate of interest. Very grateful for the cooperation and help I received. Reviewed on: 25th February 2025

They offered a good interest rate on the savings bond.

They offered a good interest rate on the savings bond. The website was clear and helpful. It would be better if they advertised more in the media because they are not well known. Reviewed on: 11th February 2026

Always very helpful and patient during any conversat...

Always very helpful and patient during any conversations and above all very knowledgeable Reviewed on: 11th February 2026

Always pay my interest on the day its due and when i...

Always pay my interest on the day its due and when i rang for a inquiry it was dealt with very promptly. Reviewed on: 11th February 2026

Favourite Savings Provider

Highly competitive interest rates, plenty of notice of changes, great customer service via online portal and recognition of customer loyalty. Reviewed on: 11th February 2026

Excellent communication and good customer service.

Excellent communication and good customer service. Reviewed on: 11th February 2026

Helpful and professional

They have been very helpful for many years to me Reviewed on: 11th February 2026

Just so easy to arrange very competitive investments

Just so easy to arrange very competitive investments Reviewed on: 11th February 2026

Friends of Adlington Library.

Friends of Adlington Library. We are a small charity based in Adlington library. We have used United Trust bank for many years. The service has always been great. The bonds and savings offered are exactly what we need. Reviewed on: 11th February 2026

Best fixed rate bond for my charity

Best fixed rate bond for my charity Reviewed on: 11th February 2026

Good savings rates, easy to navigate website.

Good savings rates, easy to navigate website. Reviewed on: 11th February 2026

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