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United Trust Bank: Personal Savings reviews

Name: Personal Savings
Rating: 4.85 (1587 reviews)

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4.85

Based on 1,587 reviews, last reviewed 21st Apr 2026

31% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

92%

2 star

Latest highest rating:

4

Various good investment opportunities over several y... Various good investment opportunities over several years. Reviewed on: 21st April 2026

Latest lowest rating:

1

Rates dropped quickly after I signed up Signed up to the savings account, within the first 3 months they dropped the interest rate by 0.40% even though the BOE only dropped the rates by 0.25... Read more Reviewed on: 14th February 2026

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United Trust Bank Personal Savings reviews (1587)

So easy in invest, easy to use and good rates.

So easy in invest, easy to use and good rates. Kept informed of any rate changes etc. Reviewed on: 25th February 2025

Excellent bank

Every time I need to contact you the service is suburb and the staff can't do enough for you . Saying that I rarely have any issues with my account Reviewed on: 25th February 2025

Alwayss on hand for advice.

Always on hand for advice. Website excellent Reviewed on: 25th February 2025

Quick and easy to set up account

Quick and easy to set up account Reviewed on: 25th February 2025

I’ve used UTB for years and they provide consistentl...

I’ve used UTB for years and they provide consistently good service. Reviewed on: 25th February 2025

Happy to invest with UTB

Have invested with UTB for many years as their accounts are competitive, easy to open and manage and customer service are always helpful on the rare occasion when needed Reviewed on: 25th February 2025

United Trust Bank offer a high standard of service!

Telephone queries are always quickly and efficiently dealt with and staff members I have spoken to are very polite and helpful. Regularly updated with details about my account. The bank offer a competitive rate of interest and I feel it is important that the customer service has award winning status. Reviewed on: 25th February 2025

I found you to be an excellent company keeping me in...

I found you to be an excellent company keeping me informed of what's going on with interest rates et cetera and of course offering excellent rates to a current member Reviewed on: 25th February 2025

Maturity process

I didn’t understand the reinvestment process very well when my savings matured and the staff were excellent at talking me through it…….they didn’t make me feel inadequate and ensured I was satisfied with everything before ending the call, Reviewed on: 25th February 2025

Great interest rates for savers, easy to open account

Great interest rates for savers, easy to open account Reviewed on: 25th February 2025

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